[pragmaticParticipant]

Hi, please can someone help? I’ve been trying to fix this issue for ages. Google maps isn’t showing up on my contact page. I’ve tried adding the Google API into the map element in Cornerstone, and also into the functions.php file of my child theme, but nothing is working!

[QuantumParticipant]

Hi @pragmatic please look at the other threads on this issue… it seems to be an xtheme issue across all their sites. 🙁

[pragmaticParticipant]

Thanks but I’ve looked at several.. Really could do with some help from someone at X

[ChristianModerator]

Hey there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[brandy sParticipant]

Also need an answer to this ASAP!

[etblissParticipant]

It seems that many of us are having the same problem. I would like an answer to how to fix this map api issue.

[brandy sParticipant]

FYI to anyone dealing with this issue — using the “Map Embed” Cornerstone block essentially works the same as the “Google Maps” block. Doesn’t have the option to add a marker, but you can add a marker directly on Google Maps and the marker will be added to the embed code / show up on your site.

[RahulModerator]

Hey guys,

We have already submitted this issue to our developers and there will be an update release soon to address this.

Thanks for understanding!

[Saso OvenParticipant]

Hey guys,

is this maps issue solved yet? I am having problems with google maps on client’s page (vinalisjak.si) since this morning (7.9.2016) also.

I have generated API key for Google Maps with HTTP referrer (website) restriction successfully and added it to an input window in Cornerstone but I still get the blank window with no error message.

WP version: 4.6.1.
X-Theme version: 4.6.2.
Cornerstone version: 1.3.1.

Thanks

[RahulModerator]

Hey There,

Our developers are working to get it resolved. We’ll update you when it is working again.

Thanks for understanding!

[Saso OvenParticipant]

Hi again,

after updating Cornerstone to ver. 1.3.2. this morning Google Maps now display correctly in Cornerstone.
When visiting the page on live domain vinalisjak.si Google Maps start to load but then goes blank with a message:

“Ooops something went wrong”
“This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

Tried Chrome and Firefox with cache cleared.

Thanks

[LelyModerator]

Hi There,

Unfortunately, I can’t duplicate the issue you were having. Map are loading fine when I check on both Chrome and Firefox. See attached screenshot.

[Saso OvenParticipant]

Hey Lely,

Maps are indeed working fine now. Thanks god.
Maybe I posted a question a bit too soon. My client was giving me hard time since yesterday because of this Google Maps problem.

Regards

[JoaoModerator]

Hi Saso,

Thanks for understanding and always reach us when you have an issue like that.

Have a great day.

Joao

[Author]

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