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  • #1393647

    kelleyhg
    Participant

    My Google Map which was working fine, all of a sudden won’t load and is posting this error message. (See attached.) How do I fix? Thank you.

    #1393692

    Joao
    Moderator

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    #1393717

    kelleyhg
    Participant

    URL is: https://linguist.com

    P.S.: I read all the threads in the forum on the same topic, but it was over my head as I’m not a developer and have limited capabilities. I just need to know what piece of code to paste, and where, within the X-theme or Cornerstone, for it to work again.

    I even went and got some iFrame code and pasted that in a text element in Cornerstone, but that just showed a large blank space.

    We just went live with the site on Tuesday night from linguisticsystems.mystagingwebsite.com to https://linguist.com. It was working before that event (and I think after for a day or so).

    Thanks much.

    #1393738

    Joao
    Moderator

    Hi There,

    You need to go to Google Console and generate a new Google Map API Key.

    You probably have generated to your old domain and as you have changed domains that API is no longer valid.

    https://developers.google.com/maps/documentation/javascript/get-api-key?hl=pt-br

    Hope that helps

    Joao

    #1394385

    kelleyhg
    Participant

    I need a lot more instruction than this if you could. They have two types of keys on the Google Maps API page. And I need to know where to put the key in my site. Thanks much.

    #1394793

    Rad
    Moderator

    Hi there,

    What types do you see? It should be API Key for javascript, the same as the provided URL above. Would you mind providing some screenshot?

    You can add your API key to your map API field in cornerstone while inspecting it. It’s where you set your map coordinates.

    Thanks!