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  • #1128809

    de2ma2
    Participant

    Dear,

    Thank you for your wonderful theme. I have already got 4 or 5 licenses and still counting :).

    I have many questions so excuse me 🙂

    I have customized the tabs navigation using css in revolution slider. However, I have one more issue that I couldn’t get it right. I want the tabs to change upon hover and not click but when the user clicks I want them to be redirected to another page. is this applicable?

    I haven’t used any shortcodes for google maps. Instead, I have copied the iframe source from google. all is good, except when I click on view larger map, it redirects me to a blank map. How can I fix this issue? I want users to be redirected to google maps and use google maps’ functions (like get direction and so on…)

    I noticed that sometimes my website get stuck loading on “waiting for api.googlemaps…..” is there a fix for this?

    Another problem I am facing is with the Ultimate VC addon. Advanced tab is not working on mobile. I have copied this code which I took from this forum and the problem was solved on the homepage only. Problem still exists on other pages. I know it might be beyond the theme support but please can you take a look at it:)?

    Thank you a lot

    #1129200

    Jade
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    #1129991

    de2ma2
    Participant
    This reply has been marked as private.
    #1130347

    Rad
    Moderator

    Hi there,

    1. Would you mind providing the exact URL where the tab is? Is it the slider on the home page? Hover color is working on my end. I guess it’s not since you wish it to open another page.

    2. About the map, I clicked it and it’s opening another page with maps. It’s not blank on my end. All other map functionality like directions is visible too. Could it be specific to visitor’s location?

    3. There is a javascript error originating from this

    jQuery(document).ready( function() {
    var table = jQuery('#table_1').DataTable();
    jQuery('#table_1 tbody').on( 'click', 'tr td:last-child', function () {
        console.log( table.row( this ).data() );
    	var arr = table.row( this ).data();
    	var url = "http://acts-int.net/register/?result=" + encodeURIComponent(arr);
        //window.location.href = url;
    	window.open(
    	 url,
    	'_blank' // <- This is what makes it open in a new window.
    	);
    	
    } );
    } );

    DataTable() doesn’t exist, it could be causing some performance issue. But I don’t see “waiting for api.googlemaps…..”

    4. I checked the code and it should be effective globally. Would you mind providing the URL that has this problem?

    Thanks!

    #1131003

    de2ma2
    Participant
    This reply has been marked as private.
    #1131272

    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates! Before anything else, did you added this code?

    <script>	
    jQuery(document).ready( function() {
    var table = jQuery('#table_1').DataTable();
    jQuery('#table_1 tbody').on( 'click', 'tr td:last-child', function () {
        console.log( table.row( this ).data() );
    	var arr = table.row( this ).data();
    	var url = "http://acts-int.net/register/?result=" + encodeURIComponent(arr);
        //window.location.href = url;
    	window.open(
    	 url,
    	'_blank' // <- This is what makes it open in a new window.
    	);
    	
    } );
    } );
    </script>
    
    

    Because this block of code is causing an issue and it is affecting your site and all the other JS code. I would highly recommend that you remove this code first so that we can check other issues. It sounds like you might be having an issue with this script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    #1131982

    de2ma2
    Participant
    This reply has been marked as private.
    #1133040

    Rad
    Moderator

    Hi there,

    As per follow up reply for #1130347

    1. I just did some testing and checking and rev. slider has no feature for tab linking. The tabs are simply links to their corresponding slides. For the linking to work, the binding should be removed first but that’s too isn’t possible. How about instead of tab navigation, utilize the slider global static layers and add your tab as button layer.

    When you edit your slides, you’ll notice this Static / Global Layers on the first box. Click it and you’ll be directed to global slide. Any element or layers you’ll add will be viewable on all slides (like overlay).

    2. I did that and it’s displaying the complete map on my end. Would you mind providing a video recording?

    3 and 4. Actually, it’s because jQuery is not defined. This means something overrides WordPress jQuery and affecting all other scripts within your site. Would it be okay if we disable all other plugins while investigating it?

    Thanks!

    #1133670

    procoit
    Participant
    This reply has been marked as private.
    #1134476

    Rad
    Moderator

    Hi there,

    AH, I thought you’re referring to a blank page. Yes, that’s what I see, and any map I view is the same. There is the direction box on the top left but the user needs to interact with it. I think that’s how google map is intentionally made. And that something we can’t control or change. How about providing the page or sample or how the map should look like? I can’t promise any solution, but I just like to understand what you’re trying to achieve.

    Thanks!

    #1135522

    de2ma2
    Participant
    This reply has been marked as private.
    #1136087

    Rad
    Moderator

    Hi there,

    Hmm, a little confusing. So I don’t need to click View Larger Map? I thought you’re referring to the map in popped window after clicking it. And I like to see a sample of how it should, there is only one google map and all maps should look the same.

    About screenshot, it’s because you’re just added google map embed through iframe. If you wish something like that then you should utilize X’s google map element shortcode. Then add your marker and coordinates.

    Thanks!