[undiciParticipant]

Cornerstone cannot preview the google map and throws a Javascript error below, so users are failing to use map as they assume it is broken in cornerstone.

But api key is present (attached) and Map is viewable on the front end (attached), so API Key is working. How can I get it viewable in Cornerstone?

Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
_.kb @ js?v=3&:34

[undiciParticipant]

other attachment

[DarshanaModerator]

Hi there,

Thanks for writing in! If you’re using Superfly or UberMenu, disable their Google Maps API option from it’s settings and see if that works for you.

To check your issue further, we require your page URL.

Thanks!

[undiciParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Thanks for updating in! Every time we logged in, we are being redirected to this page:

Could you please disable WordFence so that we can log in? Thank you.

By the way, are you using CloudFlare? The Cornerstone builder takes place on the front end, so sometimes Cloudfare tries to cache its resources. This can cause stale data to be loaded. To resolve this, you’ll need to disable Cloudfare when the builder is in use. This won’t effect front end performance at all.

1. Log into CloudFlare and navigate to “Page Rules”
2. Add a new rule using this URL pattern: *.example.com/*?cornerstone=1
3. Under custom caching, enable “Bypass cache”
4. Turn Performance “Off”

If you’re still having issues editing a page, you may need to login to Cloudfare again and purge the cache.

[undiciParticipant]

Apologies, I have disabled Wordfence.

I add the page rule to cloudflare (see attached).

Also emptied the cloudflare cache, deleted transients in the WP admin.

Checked the page again: /contact/?cornerstone=1 and am still receiving the error.

Thanks

[Rue NelModerator]

Hello There,

The API key works on a live site. It doesn’t work in Cornerstone. It could be that the API key were set to only work on a specific page. Please try to generate an API key that will work in any page in your site. To regenerate your API key, please check this out:

If this doesn’t help, this could be a bug or something which needs further investigation. I will be reporting this to our developers.

By the way, you might also be interested in this thread: https://community.theme.co/forums/topic/map-error/

Thank you for your understanding.

[undiciParticipant]

Thanks.

I created a new API key with no restrictions, waited an hour per google, then entered the new key, no luck.

Just to re-iterate the map appears on the front end, just no in cornerstone, so I don’t think it is the Key, as cornerstone starts to display the map then errors.

Thanks

[JoaoModerator]

Hi There.

Are you using Uber Menu?

If Yes,turn off Load Google Maps API from Ubermenu’s General Setting.

Let us know how it goes,

Joao

[undiciParticipant]

I am not using Superfly or UberMenu.

[RadModerator]

Hi there,

I’d like to check it too but seems the login credentials are outdated. Or perhaps, the CLEF plugin is redirecting me back to login page. There is no message if the login is correct or incorrect, but it redirects back to login page after logging in.

Thanks!

[Author]

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