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  • November 25, 2016 at 7:46 am #1270507

    bryankidd
    Participant

    Hello,

    I have a google map on this page which isn’t working – it shows up for a split second on load then an error message in a grey box displays: http://www.totalmetering.co.uk/home/contact/

    I’ve trawled through several related threads on this site but have had no luck in fixing it (most refer to Cornerstone which I am not using).

    Any help much appreciated as I have spent a long long time trying to sort this out.

    Thanks.

    November 25, 2016 at 9:21 am #1270635

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Could you please try following this post (https://community.theme.co/forums/topic/google-maps-or-map-embed-not-working/#post-1082233).

    Hope that helps.

    November 28, 2016 at 8:23 am #1273181

    bryankidd
    Participant

    Hi,

    Thanks for your reply. Sadly the solution you linked to didn’t work (I had already tried before).

    When I add that function to functions.php file I get a new error in the console:

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

    I also still get this error:

    Google Maps API error: MissingKeyMapError

    Here is the page (so you can see the errors yourself): http://www.totalmetering.co.uk/home/contact/

    Any other suggestions much appreciated.

    Thanks!

    November 28, 2016 at 9:04 am #1273238

    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – Your Google Maps API Key
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 29, 2016 at 3:45 am #1274391

    bryankidd
    Participant
    This reply has been marked as private.
    November 29, 2016 at 6:08 am #1274530

    Christian
    Moderator

    Hey Bryan,

    We’re sorry but this is a bug in our Visual Composer integration. There is no field to enter the Map API in the Google Map Settings. I’ll forward this to our development team. There’s currently no solution to this but to rebuild your page with Cornerstone and using the Google Map element or manually embed a map using the Map element (see attachment).

    Thanks.

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