[EricParticipant]

Hi so the issue seems to be occurring regardless of whether or not W3 cache is on, however I do have cloudflare enabled and I know that cloudflare caches your Javascript and CSS). I have purged the cache files through them, so could you check if that resolved the issue?

If not I did some research and I don’t know if this a solution but some recommended renaming the file and then renaming it back. Is this also an option?

[EricParticipant]

Also if it doesn’t work, would you recommend that I disable cloudflare for the time being? Let me know.

[JoaoModerator]

Hi There,

Please turn of Cloudfare for now and let’s see how it goes.

Thanks

[EricParticipant]

Okay so I have disabled it, and that seems to have solved the problem on the tablet as it works perfectly on both incognito and regular chrome. However for some reason the changes don’t appear on mobile on regular chrome (however on incognito the changes are there). Does that mean it worked? And if so how come the regular chrome doesn’t show the changes on mobile?

Also if it’s now fixed without cloudflare, would the issues return once I enable it? Or should it work now even when cloudflare is back?

Thanks!

[JoaoModerator]

Hi There,

Try clearing your mobile browser cache and test it again.

Purge Cloudfare cache and re-activate it.

Let us know how it goes,

Joao

[EricParticipant]

Hey so in the end that was the problem. The issue is resolved now.

Thanks for your help!

[JoaoModerator]

Glad to hear it,

Cheers

[Author]

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