[Chanti098Participant]

Hi, I recently purchased a license of your Cornerstone Plugin and using it on betheme wp. I’m unable to set Full Width to the sections (Check the attachment), Kindly let me know how to accomplish that. 🙂

Thanks for your time and support. Good Day!

[Nabeel AModerator]

Hi there,

Thanks for writing in! Can you please provide the URL of you site so we can take closer look?

Thanks!

[Chanti098Participant]

This reply has been marked as private.

[RupokMember]

Hi there,

Thanks for writing back. The below code preventing it to be fullwidth :

.section_wrapper, .container {
    max-width: 1220px;
}
.section_wrapper, .container {
    margin: 0 auto;
    max-width: 1220px;
    position: relative;
}

So let’s disable section_wrapper or container for your content. I am not sure how you control those in your theme so unfortunately can’t give more tailored answer.

Cheers!

[Chanti098Participant]

Oh..Can i get a refund then? I thought your cornerstone plugin is compatible with all premium themes (Which was mentioned in your product page) :-/

[FriechModerator]

Hi There,

Please do not misunderstand us, yes Cornerstone is compatible with all premium themes. What we meant is the CSS code above is native to your theme not to the Cornerstone. That code set your container to 1220px width regardless of the size of your screen. That is why the image does not go fullwidth because it is limited to 1220px by the container.

We can overwrite that property with the custom css code below

#Content .section_wrapper, #Content .container {max-width: 100%;}
#Content .the_content_wrapper {margin: 0;}

You can place a custom CSS on your child theme’s style.css file or on your theme option custom css or on Cornerstone custom CSS (specific to page).

But maybe your theme has this option to make the container fullwidth without custom css, you can ask your theme support about that.

And sorry, refunds are handle by ThemeForest so we can’t help you with that.

Thanks.

[Chanti098Participant]

You code worked perfect.. Thank You @friech. 🙂 Can you also send me a code which can get rid of that black white space in the top (Screenshot Attached) Or you can also visit this link to check that black white space in the top content. http://www.vizag24x7.com/cornerstone-draft-1/

[JoaoModerator]

Hi There,

Please add the following code:

#Content {
padding-top: 0px;
}

Hope it helps,

Joao

[Chanti098Participant]

Dear @joao thanks a lot for your help. It worked perfectly. But now i got a new error, which is, that white spacing is back on mobile devices. Think that code doesn’t support responsiveness as it shows the blank white spacing on top and sides when viewing via mobile and iPad/Tabs. Kindly Please help! 🙁 and also i talked to my Betheme developer and it seems your cornerstone doesn’t support betheme (check attachment) and they mentioned that they cannot help me on these issues. So, your team can only help me now! 🙁

*Update – Some sections are showing on mobile devices, I got two sections one is a couple of flip boxes and the other one is a map. The maps shows and not the flip boxes and when i visit my iPad, it shows only flipboxes but not the map! think Cornerstone doesn’t support Betheme. 🙁 🙁

*Update – Just found another bug, when i activate cornerstone, My theme pagebuilder elements not working! 🙁 Think cornerstone doesn’t support my current theme!
Link – http://www.vizag24x7.com/cornerstone-draft-1/

[JoaoModerator]

Hi There,

Cornerstone is compatible with your theme, but it might not be with your theme builder.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[Chanti098Participant]

If i activate your plugin then some of my theme builder elements stops working and if i activate and provide you the login credentials of my wp site, then visitors will see empty element sections of some pages will be bad for my website. I would like to request you a refund. and “Cornerstone is compatible with your theme, but it might not be with your theme builder.” < this is so stupid because all premium themes will have inbuilt page builder, then how can you say that Cornerstone works with your theme but not with your theme builder? no offence but, that is the stupidest thing i have ever seen. :-/

[RupokMember]

Hi there,

If you want refund then certainly we will help you to get that. But unfortunately you are not trying understanding at all that what we are saying. I want to remember you the golden Rule that stated on our sidebar :

We ask that the tone be kept courteous and professional (with a little fun on the side). If posts are made outside this realm, we reserve the right to remove them and in certain cases, the user account as well.

As it’s a public forum, we expect professionalism from you and we look forward to serve you.

However “it might not be with your theme builder.” doesn’t mean it’s not compatible, it’s the possibility. If we get any issue regarding our plugin then certainly we will provide you a fix or refund. But you need to co-operate to investigate the issue properly. If you can’t provide the live site credentials, you can set a staging server with a copy of same site and provide us the credentials of that.

Hope this makes sense.

[Chanti098Participant]

Okay, Will make a clone of my website tonight and will send you the login credentials.

[Paul RModerator]

Thanks

[Chanti098Participant]

This reply has been marked as private.

[Author]

Posts