[sburrezoParticipant]

From last theme update, all images added to envira galleries have empty url and then, the lightbox is not shown.

Using last version of WordPress, theme, plugins, etc. no change made in site after update

I have read this https://community.theme.co/kb/integrated-plugins-envira-gallery/
and used
function x_envira_gallery_remove_license_functionality() { return true; }

but this not worked… I don´t think that is necessary a license of Envira to show lightbox… or Yes?

Any help will be very appreciated
regards from spain

congratulations for the X-theme

[RupokMember]

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[sburrezoParticipant]

This reply has been marked as private.

[ZeshanMember]

Hi there,

I’ve tried to open your site but it looks down (see: http://prntscr.com/aodxb9). Please confirm.

Thank you!

[sburrezoParticipant]

I have not problems, accessing by different ways… both site and wordpress responds well

http://www.teayudamosjugando.com/

please, try again. Thanks for your help

[JadeModerator]

Hi there,

Another support staff here. I tried to access your site but whenever I tried to go to the login page, I get a too many redirects error. Would you mind checking on your end if there is a third party plugin that’s causing this? Thank you.

[sburrezoParticipant]

This reply has been marked as private.

[JackKeymaster]

Hi there,

Thanks for writing back!

I’m in the United Kingdom and just get a 502 bad gateway (screenshot attached).

Would it be possibly to open up access globally for say 24 hours? As we’re based all around the world. 🙂

Thanks!

[sburrezoParticipant]

Well, I just found out why the galleries not show lightboxes:

when adding images to a gallery, normally the field ‘link to’ of section ‘attachment display settings’ has value ‘media file’. That is, every new image added uses his link in lightbox (see attachment image)

However, since 2 or 3 weeks ago, this value is empty by default. There is necessary to change one time, and thenceforth every time you get new images in galleries, the value of ‘link to’ remains correct

So… issue resolved. I hope that this solution can help others with my problem

Thank you very much for your support center
best regards

[ChristianModerator]

Glad it’s sorted out and thanks for sharing. 🙂

[Author]

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