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  • #861615

    rabbler
    Participant

    Hi guys

    I have a section on my front page at rabble.ie where the three back issues fly in from the right

    It seems to have stopped working for some reason and they get stuck way off to the right.

    Any ideas why?

    Thanks

    You can see it in the screen grab below

    #861717

    John Ezra
    Member

    Hi there,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #862400

    rabbler
    Participant
    This reply has been marked as private.
    #862811

    rabbler
    Participant
    This reply has been marked as private.
    #862817

    rabbler
    Participant

    Guys I deleted a plug in called Shareaholics.

    Cud that have been giving me these problems?

    #863087

    Rad
    Moderator

    Hi there,

    If your cornerstone or other issues work again after disabling it, then that could be the reason. Similar to Jetpack, the sharing module affects cornerstone and has to be disabled.

    Thanks!

    #863204

    rabbler
    Participant

    Ah okay, cheers. I was wondering what was going on.

    I did mess around with the sharing thing on Jetpack so Ill fix that up now once the site comes back online again, some problems with the hosts for whatever reason.

    Thanks again for yer patience and great service.

    #863209

    rabbler
    Participant

    Hey, just wondering – cud having the sharing thing on on Jetpack have affected the database?

    #863212

    rabbler
    Participant

    I just checked and the sharing settings are off, so not sure what the problem is then?

    #863216

    rabbler
    Participant

    If ye go and look at the home page, you can see its more or less blank – where if you look at the cornerstone back end of it, its got lots of stuff on it. Ive no idea whats happening or why.

    #863707

    Christopher
    Moderator

    Hi there,

    You have 30 activated plugins, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    #863750

    rabbler
    Participant

    The only new thing I’ve done, like since it stopped working was delete the sharaholics plugin and update both Cornerstone and Theme X.

    Its then the problem started.

    #864282

    Rue Nel
    Moderator

    Hello There,

    Since you have installed a caching plugin, please clear your caching plugin first before testing your site. And it turns out that you also use CloudFlare in your site. Please login to your CloudFlare account and clear your site cache also. This will ensure that the code from the latest release will always be in use. This will help you to avoid any potential errors.

    Please let us know how it goes.

    #864783

    rabbler
    Participant

    Okay, well do. Thanks again. Ill report back.

    #865099

    rabbler
    Participant

    Hi, i cleared both the cloudflare and the site cache plug in, it still seems to be happening – that more or less the whole front page of the site is blank and not displaying the cornerstone stone

    this is only since the latest theme x and cornerstone update.