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  • #1045959

    alex5252
    Participant

    On internet explorer 11 both the front and back of my flip cards are showing at once.

    See attachement.

    Here is the url: http://mulgrewoil.com/rewards

    #1045961

    alex5252
    Participant
    This reply has been marked as private.
    #1046371

    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! X 4.5.2 is now available in automatic updates! This release contains several bug fixes and a maintenance release in response to WordPress 4.5, so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Please let us know how it goes.

    #1046382

    alex5252
    Participant

    I already have X 4.5.2 installed on this site.

    #1046525

    Rad
    Moderator

    Hi there,

    Please try adding this CSS to Admin > Appearance > Customizer > Custom > CSS

    .x-card-outer.flip-3d.flipped .x-face-outer {
    -webkit-backface-visibility: visible;
    backface-visibility: visible;
    }

    Thanks!

    #1047159

    alex5252
    Participant

    That did not change anything. I did try to clear my cache and that had no effect.

    #1047364

    Nabeel A
    Moderator

    Hi again,

    You’re using an old version of Cornerstone plugin. Please update it to the latest version. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Let us know how this goes!

    #1047389

    alex5252
    Participant

    I updated cornerstone, but that did not fix the issue.

    #1047819

    Rad
    Moderator

    Hi there,

    You added this with two dots.

    ..x-card-outer.flip-3d.flipped .x-face-outer {
    -webkit-backface-visibility: visible;
    backface-visibility: visible;
    }

    I went ahead and changed it. Should be working now.

    Thanks!

    #1047940

    alex5252
    Participant

    Thanks for correcting that, however it is still not working.

    #1048076

    Rad
    Moderator

    Hi there,

    You should clear browser’s cache and IE is notorious on that aspect. I did the fix directly and tested it.

    Here is a video recording https://www.dropbox.com/s/m8niaowecst5qol/bandicam%202016-06-18%2013-28-04-286.mp4?dl=0

    What’s your browser version? I checked on Edge browser and it works too.

    Thanks!

    #1048452

    alex5252
    Participant

    Hi,

    I did try clearing the cache, I even disabled it. Attached is a screenshot of the version of IE I am testing on.

    #1048488

    Christopher
    Moderator

    Hi there,

    Please try this :

    .flipped.x-card-outer .back {
        display: block;
    }
    .x-card-outer .back.x-face-outer {
        display: none;
    }
    

    Hope it helps.

    #1087285

    alex5252
    Participant

    This had been working, but is not working again. It appears when you hover in IE it just shows a blank card on the back. Could you take a look at it again?

    http://mulgrewoil.com/portal/rewards-program/

    #1087986

    Rad
    Moderator

    Hi there,

    Hmm, is it random? After testing and removing this part, it works. Could you try that too?

    
    .x-card-outer .back.x-face-outer {
        display: none;
    }

    Thanks!