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AuthorPosts
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July 8, 2014 at 12:03 am #66151
Hi there,
I’m having issues with the background not staying fixed when scrolling down. On the iphone the background doesn’t cover the height of the device and shows a solid band of colour at the bottom. On Android devices and the ipad, it twitches and jerks into place.
I found this solution on another site:
html { height: 100%; }
body {height: 100%; }
#content {min-height: 100%; }It works in keeping the background fixed in place, however it messes up with scrolling big time, it’s no longer smooth, the scroll to top anchor disappears and it cuts content awkwardly when scrolling up or down.
Do you have any better suggestions?
Thanks!
July 8, 2014 at 12:52 pm #66357I forgot to give you the address: tesslula.com
July 9, 2014 at 8:14 am #66629Hi Lourdes,
Thanks for writing in.
I just check your site and can’t see the issue you mentioned.
can you please verify what page and what specific element with a background that has issue.
Thanks
July 9, 2014 at 10:20 am #66681I have this other site where it is more obvious with the pages with more content to scroll:
http://christi9.wwwss9.a2hosting.com/The issue on Android mobile and tablet is just like what is described on this other thread:
http://theme.co/x/member/forums/topic/android-problems-with-background-images/On the iphone I get this when scrolling:
https://www.dropbox.com/s/wdegqu5nbqyvhva/photo%201.PNG
https://www.dropbox.com/s/erol7tiinuyjujk/photo%202.PNGJuly 10, 2014 at 7:32 am #67103Hi There,
Can you please try to add this code below in Customizer -> Custom -> CSS
.tp-bgimg { background-attachment: fixed; }
Let me know if that doesn’t fixed your issue,
Cheers
July 10, 2014 at 4:26 pm #67272Hey there,
It didn’t work. All it did was making the slider background image fixed in place.
July 11, 2014 at 6:47 pm #67665Hi Lourdes,
We’re aware of this issues on mobile and not yet certain what causing this. But we’re already investigating this bug. We always add fixes along with new releases, so keep in touch.
Thanks!
July 14, 2014 at 2:23 pm #68507This reply has been marked as private.July 15, 2014 at 3:15 pm #68972Hi Lourdes,
Upon checking your website it seems that you were able to make the changes by yourself. Glad to see that 🙂 Screenshots of how I’m seeing the pages on my iPhone:
1. http://prntscr.com/430jdk
2. http://prntscr.com/430jdmCheers!
July 15, 2014 at 5:18 pm #69023Hi there,
Unfortunately, the glitch is still taking place.
July 16, 2014 at 2:18 pm #69499Hey Lourdes,
our developers are aware of this issue and looking into it. To help us even further it would be great if you could tell us which browser you are using when experiencing this problem on your mobile device.
July 19, 2014 at 2:24 pm #70963Chrome for Android and Safari for Iphone and Ipad.
Thank you!July 20, 2014 at 7:24 pm #71251Thanks for the details Lourdes. Please stay tuned for the updates as we might include a fix in the next release.
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