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  • #66151

    Lourdes
    Participant

    Hi there,

    I’m having issues with the background not staying fixed when scrolling down. On the iphone the background doesn’t cover the height of the device and shows a solid band of colour at the bottom. On Android devices and the ipad, it twitches and jerks into place.

    I found this solution on another site:
    html { height: 100%; }
    body {height: 100%; }
    #content {min-height: 100%; }

    It works in keeping the background fixed in place, however it messes up with scrolling big time, it’s no longer smooth, the scroll to top anchor disappears and it cuts content awkwardly when scrolling up or down.

    Do you have any better suggestions?

    Thanks!

    #66357

    Lourdes
    Participant

    I forgot to give you the address: tesslula.com

    #66629

    Kosher K
    Member

    Hi Lourdes,

    Thanks for writing in.

    I just check your site and can’t see the issue you mentioned.

    can you please verify what page and what specific element with a background that has issue.

    Thanks

    #66681

    Lourdes
    Participant

    I have this other site where it is more obvious with the pages with more content to scroll:
    http://christi9.wwwss9.a2hosting.com/

    The issue on Android mobile and tablet is just like what is described on this other thread:
    http://theme.co/x/member/forums/topic/android-problems-with-background-images/

    On the iphone I get this when scrolling:
    https://www.dropbox.com/s/wdegqu5nbqyvhva/photo%201.PNG
    https://www.dropbox.com/s/erol7tiinuyjujk/photo%202.PNG

    #67103

    Kosher K
    Member

    Hi There,

    Can you please try to add this code below in Customizer -> Custom -> CSS

    .tp-bgimg {
    	background-attachment: fixed;
    }

    Let me know if that doesn’t fixed your issue,

    Cheers

    #67272

    Lourdes
    Participant

    Hey there,

    It didn’t work. All it did was making the slider background image fixed in place.

    #67665

    Rad
    Moderator

    Hi Lourdes,

    We’re aware of this issues on mobile and not yet certain what causing this. But we’re already investigating this bug. We always add fixes along with new releases, so keep in touch.

    Thanks!

    #68507

    Lourdes
    Participant
    This reply has been marked as private.
    #68972

    Zeshan
    Member

    Hi Lourdes,

    Upon checking your website it seems that you were able to make the changes by yourself. Glad to see that 🙂 Screenshots of how I’m seeing the pages on my iPhone:

    1. http://prntscr.com/430jdk
    2. http://prntscr.com/430jdm

    Cheers!

    #69023

    Lourdes
    Participant

    Hi there,

    Unfortunately, the glitch is still taking place.

    #69499

    Rubin
    Keymaster

    Hey Lourdes,

    our developers are aware of this issue and looking into it. To help us even further it would be great if you could tell us which browser you are using when experiencing this problem on your mobile device.

    #70963

    Lourdes
    Participant

    Chrome for Android and Safari for Iphone and Ipad.
    Thank you!

    #71251

    Christian
    Moderator

    Thanks for the details Lourdes. Please stay tuned for the updates as we might include a fix in the next release.