Tagged: x
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March 7, 2017 at 12:22 pm #1398077
waterbarryParticipantWhen I click add to cart, the cart indicator in the nav bar goes from zero to one, but then quickly goes back to zero.
If I add another item, it goes from zero to two.
If I remove the items from the cart and start again then issue is gone. But it’s there every time I’m a first time shopper.
March 7, 2017 at 12:23 pm #1398078
waterbarryParticipantThis reply has been marked as private.March 7, 2017 at 12:24 pm #1398081
waterbarryParticipantThis reply has been marked as private.March 7, 2017 at 11:11 pm #1398644
RupokMemberHi there,
What’s your WooCommerce version? Check Version Compatibility article and make sure you are using compatible version. And if you have any WooCommerce extension then you can try disabling them.
Thanks!
March 8, 2017 at 4:03 pm #1399703
waterbarryParticipantIt turns out it was a clash with a currency converter plugin for woocommerce
March 8, 2017 at 5:00 pm #1399755
NicoModeratorHi There,
It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Thank you for your understanding.
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