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  • #863264
    enijdam
    Participant

    Hi,

    So I’m trying to change my favicon. I set one before my theme was up and running, and now I can’t get rid of it. I’ve turned my logo into and .ico file and uploaded it to my media library (see below). Then set the URL path in the box in site icons. But I still have my old favicon! What should I try next?

    http://smittenstateweddings.com/wp-content/uploads/2016/04/Smitten-State-Rings.ico

    Also, I’m trying to put a transparent text box running along the bottom of the image on my home page. Can I do that? I want it to say “Officiant and Wedding Ceremony Services.” Embedding it on the image itself would result in it being off-center when the browser window resizes, which is not ideal.

    Home

    Thank you!

    Wordpress Version: 4.4.2
    X-Theme Version: 4.4.1
    Cornerstone Version 1.2.2

    #863721
    Thai
    Moderator

    Hi There,

    I would like to check your website, but it’s under construction.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #864084
    enijdam
    Participant
    This reply has been marked as private.
    #864485
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the credentials for your site. I have tried changing the favicon in the customizer, Appearance > Customize > Site Icons. There must be something blocking it or force the default favicon which is your hosting logo. Would you mind providing us the ftp login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your credentials, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #864753
    enijdam
    Participant
    This reply has been marked as private.
    #864755
    enijdam
    Participant
    This reply has been marked as private.
    #865326
    Lely
    Moderator

    Hi Elizabeth,

    Upon checking, the new Favicon is now working on your site. Please check attached screenshots.

    #865836
    enijdam
    Participant

    Great! Thank you!

    What about the transparent text box? Is that possible?

    Thanks!

    #866197
    Darshana
    Moderator

    Hi there,

    Try adding the following JavaScript code into your Customizer, Custom > JavaScript section. Replace Your Text Here with your own content.

    
    jQuery(function() {
      jQuery( '<div class="my-text">Your Text Here</div>' ).insertAfter( ".home .site" );
    });
    

    Then add the following CSS rule under Customizer, Custom > CSS area.

    
    .my-text {
        border: 1px solid #ffffff;
        bottom: 0;
        color: #ffffff;
        left: 40%;
        padding: 10px;
        position: absolute;
    }
    

    Hope that helps.

    #877391
    enijdam
    Participant

    Hi! The old favicon still appears when I go to the Blog site (“Smitten in the Mitten”).

    Thank you!

    #878030
    Lely
    Moderator

    Hi Elizabeth,

    Upon checking, the URL you have added here: Appearance > Customize > Site Icons > Favicon (Set Path to Image Below) is not existing. Please change it to an existing Icon.
    http://smittenstateweddings.com/wp-content/uploads/2016/04/Smitten-State-Rings.ico

    Hope this helps.

    #878325
    enijdam
    Participant

    I re-added the .ico file and set the path, but the old favicon is still showing when I’m on the blog site. It had something to do with my Bluehost account (see details above) before, so maybe it’s still the problem?

    Thanks!

    #879084
    Friech
    Moderator

    Hi There,

    I am another support, is this your new icon?


    screenshot

    It is showing up on my end.


    screenshot

    Try to clear your browser’s cache.

    Thanks.

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