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  • April 18, 2016 at 5:41 am #887981
    JLollback
    Participant

    Hey,

    So I recently updated the theme and cornerstone to the latest versions, now all I get is the error:
    Fatal error: Cannot redeclare class Cornerstone_Router in /home/microita/public_html/wp-content/plugins/cornerstone/includes/classes/common/class-router.php on line 0

    I can’t even log into my site. Driving me nuts…
    Here’s what I’ve tried:

    Deleting that .php file

    Deleting the plugin folder via cpanel (FTP)

    Deleting the plugin folder and manually re adding it via cpanel.

    Non of which have fixed it. It’s also not in that /build/… folder. My website is down right now, due to this plugin, which isn’t cool at all. So if someone could help, that’d be awesome.

    April 18, 2016 at 7:43 am #888164
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 19, 2016 at 9:19 am #890118
    JLollback
    Participant

    Hmm. Might be easier said than done actually. I’ve got 2 factor authentication on my login page, though I can provide access to my cPanel for you?

    April 19, 2016 at 1:37 pm #890597
    Jade
    Moderator

    Hi there,

    We will be needing access to your backend as well so that we could check your current setup aside from the files that we will check through FTP. So kindly provide us with the steps and the login details so we could check this further. Thank you.

    April 22, 2016 at 4:13 am #895026
    JLollback
    Participant

    I disabled my 2 factor authentication, logged in, reactivated it, and now it seems like I can log in again. Strange, but as long as it’s fixed. Sorry for the delay in responding.

    April 22, 2016 at 7:12 pm #896065
    Friech
    Moderator

    Hey there,

    The error you’re facing happens if you update via FTP and overwrite existing files. That class was moved to a more appropriate location in 1.2.0, but the previous version wasn’t deleted so it’s loading twice causing the error.

    Try deleting this file:

    /cornerstone/includes/builder/class-router.php

    That should get you back in. I’d also advise at some point reinstalling Cornerstone from the WordPress dashboard using a fresh copy. Or, delete the existing files and install it fresh instead of using overwriting the existing folder. For more information, take a look at this guide: https://community.theme.co/kb/updating-your-theme-and-plugins/

    If that does not work, please provide us login credentials (FTP and WP-admin) in private reply .

    Hope it helps, Cheers!

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