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[sonomacanopytours]

My FAQ seems to work on my desktop but not on mobile – how can I fix this? http://allianceredwoods.com/zipline/faq/
Thanks

[John Ezra]

Hi there,

Thanks for writing in! Your FAQ isn’t working on desktop on our end either. Are you using a third party plugin to achieve this FAQ? Also, please provide us with login credentials so we can take a closer look. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[sonomacanopytours]

This reply has been marked as private.

[Christopher]

Hi there,

I’m sorry but I’m not sure what you mean by it doesn’t look fine in mobile, are you trying to add space on right and left sides?

Please add following code in Customize -> Custom -> CSS :

@media (max-width:480px){
.x-container.wpb_row {
    width: 88%;
}
}

Hope it helps.

[sonomacanopytours]

They just don’t open! I did add this code you suggested but it didn’t work – please help!
Thanks.

[Rad]

Hi there,

Please add this CSS to Admin > Appearance > Customizer > Custom > Global Javascript

jQuery ( document ).ready ( function($) {

setTimeout ( function() {

$( '.vc_tta-accordion .vc_tta-panel-heading a').off('touchstart touchend');

}, 300 );

} );

Hope this helps.

[sonomacanopytours]

It still doesn’t work. Was I supposed to take out this 1st code you gave me?

@media (max-width:480px){
.x-container.wpb_row {
width: 88%;
}
}

Why is this be such a problem????

[Rue Nel]

Hello There,

Before anything else, Cornerstone 1.2.4 is now available! This release contains several bug fixes and we’re quite excited about the new features, so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

[sonomacanopytours]

I’m not using Conerstone at all – I’m using Visual Composer.

[Paul R]

Hi,

Yes, but it’s required for the theme to work correctly.

Please check version compatibility

https://community.theme.co/kb/version-compatibility/

Kindly update the plugin then let us know how it goes.

Thanks

[sonomacanopytours]

Updated Cornerstone – STILL not working! Why is this such a problem?????

[Zeshan]

Hi there,

Sorry to hear you are still facing the issue!

I went ahead and fixed the issue for you by adding following JavaScript code under Custom > JavaScript in the Customizer of your site:

jQuery(function($) {
  $('.vc_tta-tab a, .vc_tta-panel-heading a').off('click touchend touchstart');
});

Hope this helps. 🙂

Thank you!

[sonomacanopytours]

This reply has been marked as private.

[Rupok]

You are welcome!

Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

Thanks for using X.

Cheers!

[Author]

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