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  • March 10, 2017 at 10:50 am #1402074
    jennieokee
    Participant

    Hello

    I am trying to download ‘church’ demo and it keeps coming up with the error….

    the URL is lifestyle.amandajanelife.com

    I will send log in on private

    Do you think it is connection issue…..

    On the same hosting account i redirected a URL and installed demo content direct – but this one isn’t working and im not sure why :/

    March 10, 2017 at 10:51 am #1402075
    jennieokee
    Participant
    This reply has been marked as private.
    March 10, 2017 at 1:15 pm #1402204
    Joao
    Moderator

    Hi There,
    Can you try contacting your webhost. Here is a form letter you may use:

    Hello [provider],

My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to theme.co for setting up automatic updates. Here is the error message I’m receiving:

[screenshot, or copy/paste the verbose error message (see above regarding the &x-verbose flag)]

Could you please do the following?

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
– Check into the error message above.

Please advise on anything you discover. Thank you.

    Let us know how it goes

    Joao

    March 13, 2017 at 10:03 pm #1405818
    jennieokee
    Participant

    hey 🙂

    The host couldnt find anything server side – they asked for this….
    Could you please contact them and ask them the exact IP addresses that they use and the port that its being used for the connection.

    Jen xxx

    March 14, 2017 at 4:09 am #1406094
    Christian
    Moderator

    Hey Jen,

    I see you have not validated X yet (see attachment). Please validate first then test again.

    Thanks.

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