Tagged: x
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April 8, 2016 at 5:41 pm #873434
Hi guys!
I recently wanted to add social sharing buttons to my site and used the basic code I found here:
http://theme.co/x/demo/integrity/1/shortcodes/entry-share/
I then realized that the Facebook icon does not show up at all, the other icons (Twitter, Google+, etc.) work just fine. This problem is not restricted to my website – for example it also happens on your page about entry-share. It seems this is somehow connected to the browser I´m using (Opera 36.0), since the Facebook icon shows up fine in MS Edge.
Have you come across this bug yet? Is it a problem on Operas side? Or is there any way to fix this within X?
By the way – this is not a huge problem for me at all, I was just curious to find out why this happens.
Thanks in advance!
April 9, 2016 at 5:07 am #873949Hello There,
Thanks for writing in! This is the first case we encounter an issue in Opera. We made some test and regretfully we cannot replicate the issue (http://prntscr.com/aq17u1).
Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
April 10, 2016 at 1:28 pm #875419Hey Rue!
Thanks for taking the time to test this! As it turned out, the AdGuard plugin for Opera had blocked the Facebook sharing icon, even though I never set it up to do so…
April 10, 2016 at 2:38 pm #875488Hi There,
Happy to hear that you have found out the problem.
Feel free to ask us again.
Thanks.
April 10, 2016 at 3:34 pm #875530There is indeed something else I need to ask 🙂
When I add the “entry share” shortcode, there are two slim lines appearing above and below the actual sharing icons. How can I get rid of them or make them invisible?
April 11, 2016 at 1:55 am #876012Hi there,
Please add the following code in Customize -> Custom -> CSS :
.x-entry-share{ border:none; }
Hope it helps.
April 11, 2016 at 9:39 am #876522Yes, that did the trick!
Thanks again, and keep up the good work!
April 11, 2016 at 11:58 am #876786Happy to hear that. Feel free to ask us again. Have a great day! 🙂
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