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  • #873434

    Michael B
    Participant

    Hi guys!

    I recently wanted to add social sharing buttons to my site and used the basic code I found here:

    http://theme.co/x/demo/integrity/1/shortcodes/entry-share/

    I then realized that the Facebook icon does not show up at all, the other icons (Twitter, Google+, etc.) work just fine. This problem is not restricted to my website – for example it also happens on your page about entry-share. It seems this is somehow connected to the browser I´m using (Opera 36.0), since the Facebook icon shows up fine in MS Edge.

    Have you come across this bug yet? Is it a problem on Operas side? Or is there any way to fix this within X?

    By the way – this is not a huge problem for me at all, I was just curious to find out why this happens.

    Thanks in advance!

    #873949

    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! This is the first case we encounter an issue in Opera. We made some test and regretfully we cannot replicate the issue (http://prntscr.com/aq17u1).

    Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #875419

    Michael B
    Participant

    Hey Rue!

    Thanks for taking the time to test this! As it turned out, the AdGuard plugin for Opera had blocked the Facebook sharing icon, even though I never set it up to do so…

    #875488

    Nico
    Moderator

    Hi There,

    Happy to hear that you have found out the problem.

    Feel free to ask us again.

    Thanks.

    #875530

    Michael B
    Participant

    There is indeed something else I need to ask 🙂

    When I add the “entry share” shortcode, there are two slim lines appearing above and below the actual sharing icons. How can I get rid of them or make them invisible?

    #876012

    Christopher
    Moderator

    Hi there,

    Please add the following code in Customize -> Custom -> CSS :

    .x-entry-share{
    border:none;
    }

    Hope it helps.

    #876522

    Michael B
    Participant

    Yes, that did the trick!

    Thanks again, and keep up the good work!

    #876786

    Prasant Rai
    Moderator

    Happy to hear that. Feel free to ask us again. Have a great day! 🙂