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[Michael B]

Hi guys!

I recently wanted to add social sharing buttons to my site and used the basic code I found here:

http://theme.co/x/demo/integrity/1/shortcodes/entry-share/

I then realized that the Facebook icon does not show up at all, the other icons (Twitter, Google+, etc.) work just fine. This problem is not restricted to my website – for example it also happens on your page about entry-share. It seems this is somehow connected to the browser I´m using (Opera 36.0), since the Facebook icon shows up fine in MS Edge.

Have you come across this bug yet? Is it a problem on Operas side? Or is there any way to fix this within X?

By the way – this is not a huge problem for me at all, I was just curious to find out why this happens.

Thanks in advance!

[Rue Nel]

Hello There,

Thanks for writing in! This is the first case we encounter an issue in Opera. We made some test and regretfully we cannot replicate the issue (http://prntscr.com/aq17u1).

Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Michael B]

Hey Rue!

Thanks for taking the time to test this! As it turned out, the AdGuard plugin for Opera had blocked the Facebook sharing icon, even though I never set it up to do so…

[Nico]

Hi There,

Happy to hear that you have found out the problem.

Feel free to ask us again.

Thanks.

[Michael B]

There is indeed something else I need to ask 🙂

When I add the “entry share” shortcode, there are two slim lines appearing above and below the actual sharing icons. How can I get rid of them or make them invisible?

[Christopher]

Hi there,

Please add the following code in Customize -> Custom -> CSS :

.x-entry-share{
border:none;
}

Hope it helps.

[Michael B]

Yes, that did the trick!

Thanks again, and keep up the good work!

[Prasant Rai]

Happy to hear that. Feel free to ask us again. Have a great day! 🙂

[Author]

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