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  • #849593

    Adam C
    Participant

    I want to have a survey pop up when user goes to exit, something real simple like:

    ‘What’s stopping you from getting a quote’

    The idea is to capture feedback to improve my site.

    All I can find is loads of opt in pop up plugins, I don’t want any contact info, just their feedback.

    Can anyone point me in the right direction of a plugin that can do this?

    The only one I found was this, but it looks dodgy as hell, I’m not sure I want to install that on my sites:

    http://acmefeedback.com/

    #849693

    Rupok
    Member

    Hi there,

    Thanks for writing in! You can try our packaged plugin ConvertPlug for this – https://community.theme.co/kb/integrated-plugins-convertplug/

    Hope this helps.

    Cheers!

    #852798

    Adam C
    Participant

    I’ve installed it, initially it asked me about registration and then I updated everything and that tab disappeared.

    I’ve setup a pop up, enabled all the correct settings as far as I can see, it’s set to live, show all pages, etc, but it isn’t showing. I’ve trawled through all the settings and it’s live etc, but it isn’t showing, I have no idea why?!

    Are there any common issues that could cause this that I should check?

    Thanks

    Adam

    #853029

    Rue Nel
    Moderator

    Hey Adam,

    Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.