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[jasonribeiro]

Hi, I am having the same issue as the person linked below. Any suggestions would be appreciated. Thank you!

https://community.theme.co/forums/topic/registration-button-not-working/

[jasonribeiro]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for writing in! I have logged in to your site regretfully I could find the page in question. Could you please provide the url of the page or the button code of the webinar registration button so that we can test it?

Thank you in advance.

[jasonribeiro]

This reply has been marked as private.

[Rad]

Hi there,

Looks like there is an internal server error, the page is not completely loaded hence javascripts aren’t functional. Would you mind providing your FTP login credentials as well? I could only check the error detail through that.

Thanks!

[jasonribeiro]

There was an internal server error? So you didn’t see the page at all? Try again, that could have just been a coincidence. The page is loading fine for me now. However, to clarify…the button does NOT seem to work only on mobile devices and FireFox. I added a second button at the bottom of the page and that enabled it to work on Firefox, but still not on mobile devices.

[Lely]

Hi There,

It is not working at all. I tested using chrome.
Here’s the error:

orthole: Using built-in browser support
x-head.js:163 Uncaught TypeError: $desktopMenu.hoverIntent is not a function
    at HTMLDocument.<anonymous> (x-head.js:163)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.K (jquery.js:2)
www.googletagmanager.com/gtm.js?id=GTM-PLMMR2:70 Uncaught Object
www.mykcm.com/:415 Uncaught TypeError: windowObj.scrollBottom is not a function
    at HTMLDocument.<anonymous> (www.mykcm.com/:415)
    at j (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at Function.ready (jquery.min.js:2)
    at HTMLDocument.J (jquery.min.js:2)
www.googletagmanager.com/gtm.js?id=GTM-PLMMR2:70 Uncaught Object

See this:http://screencast-o-matic.com/watch/cber17652f
The error is because jquery library was loaded twice. WordPress by default loads the jquery.js. The theme doesn’t need to load it anymore. Then as you can see on the screencast, another instance of the library was loaded again: https://cdnjs.cloudflare.com/ajax/libs/jquery/1.11.1/jquery.min.js No need to add that line.

Hope this helps.

[jasonribeiro]

Yes, that did it…thank you so much!

[Rahul]

You’re most welcome. 🙂

Feel free to ask us again.

[Author]

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