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  • #1263789

    curtsinger
    Participant

    I have 7 products currently, and I’m using woocommerce and the Ethos stack for my shop. I use the customizer to format the shop. I want to display the products in three columns but things get wonky if I choose anything more than one column. Summary below.

    1 column: pictures are full width, products display in one column

    2 column: pictures are half width of page, but only one column appears (space for second column is blank; all products appear in column 1).

    3 column: pictures are 1/3 width of the screen, and only show in two out of the three columns, and only every other space. For example, in column 1, positions 1, 3, and 5 show products and in column 2, positions 2, 4, and 6 show products.

    4 column: pictures are 1/4 width of the screen, but only show in the left two columns. position one of column two is empty.

    Wordpress, Cornerstone, and Xtheme are fully updated as of 11/19/16. I’m developing in a staging environment but I can push to production if you need to log into the admin dashboard. thanks.

    #1263799

    curtsinger
    Participant

    I pushed staging to production here’s the URL: https://brewlove.org/shop/

    It is currently set to display in 3 columns.

    thanks,

    #1264063

    Christopher
    Moderator

    Hi there,

    Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks.

    #1264356

    curtsinger
    Participant

    Ok, I’m running WP: 4.6.1, X 4.6.4, cornerstone 1.3.3

    Apparently when I pushed to staging, then back to production I lost some of the most recent updates. So now that everything is updated, It displays in three columns, but position 1 of column two is still blank.

    http://www.brewlove.org/shop

    Thanks!

    #1264555

    Rad
    Moderator

    Hi there,

    Tried with CSS and display new issues, would you mind providing your admin and FTP login credentials in private reply?

    Thanks!

    #1269494

    curtsinger
    Participant
    This reply has been marked as private.
    #1269870

    Rad
    Moderator

    Hi there,

    Thanks, please provide the FTP login credentials as well. Have you customized the product item’s template? The issue is because of links added within links and it breaks the layout.

    Example,

    <a href="https://brewlove.org/product/beetle-kill-pine-beverage-coasters/" class="woocommerce-LoopProduct-link"><div class="entry-product"><div class="entry-featured"><a href="https://brewlove.org/product/beetle-kill-pine-beverage-coasters/"><img width="1200" height="675" src="https://brewlove.org/wp-content/uploads/2016/10/Natural-Pine-Coasters-2-1200x675.jpg" class="attachment-entry size-entry wp-post-image" alt="coasters" /></a></div>

    Thanks!

    #1269927

    curtsinger
    Participant
    This reply has been marked as private.
    #1270121

    Rad
    Moderator

    Hi there,

    Either way, we don’t do code testing in WordPress admin. Any mistake can put your site down until it’s fixed through FTP. This is just safety measure as there are many cases like this.

    Thanks!

    #1270781

    curtsinger
    Participant

    Understandable.

    I’m not sure where to get the FTP credentials – where can I find this? I set up my staging environment through GoDaddy so I’m not sure I can give you access unless you’re signed into my godaddy account. Is there a better way to do this?

    #1270789

    Joao
    Moderator

    Hi There,

    Please provide your Goddady Account Credentials .

    Thanks

    Joao

    #1276945

    curtsinger
    Participant
    This reply has been marked as private.
    #1276954

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! It seems that the password is invalid. Please double check it.

    Thank you.

    #1278267

    curtsinger
    Participant
    This reply has been marked as private.
    #1278411

    Rad
    Moderator

    Hi there,

    It works, but it only gives us a way to see your admin and not the files. Please provide your FTP login credentials or your Godaddy login credentials and we can use its file manager.

    Thanks!