Navigation
Archive / Ethos Carousel & Filter Not Displaying After Migration
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • April 1, 2016 at 2:07 pm #862963
    Greg W
    Participant

    WordPress, X Theme, & Cornerstone are all current.

    Please see my private reply for site access.

    April 1, 2016 at 2:09 pm #862967
    Greg W
    Participant
    This reply has been marked as private.
    April 2, 2016 at 1:43 am #863533
    Christopher
    Moderator

    Hi there,

    Please provide us with login credentials so we can take a closer look.

    Thanks.

    April 2, 2016 at 8:35 am #863770
    Greg W
    Participant
    This reply has been marked as private.
    April 2, 2016 at 4:03 pm #864056
    Greg W
    Participant

    Can you guys see private messages?

    April 2, 2016 at 11:17 pm #864297
    Rue Nel
    Moderator

    Hello Again,

    What you have given is the ftp credentials. To assist you better with this issue, please provide us the login credentials of your WordPress dashboard as well so we can take a closer look? This is to ensure that you haven’t missed any setting or a JS error is causing the problem.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    April 3, 2016 at 1:03 am #864360
    Greg W
    Participant
    This reply has been marked as private.
    April 3, 2016 at 8:36 am #864672
    Christopher
    Moderator

    Hi there,

    Upon checking customizer, I noticed you’ve selected to display featured posts in post carousel while you didn’t check the box ‘post carousel display’ for your posts, see the attachment.

    To enable filterable index, please remove category IDs from Customize -> Ethos -> Blog options.

    Hope it helps.

    April 3, 2016 at 11:29 am #864806
    Greg W
    Participant

    This was a migration. I didn’t make any changes and the live site is working as expected.

    Thank you.

    April 3, 2016 at 11:24 pm #865348
    Rad
    Moderator

    Hi there,

    Seems to be working now. Both carousel and filters are displaying on my end.

    Please try clearing your browser cache if you’re not still able to see carousel and filter.

    Thanks!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-862963 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>