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  • #862963

    Greg W
    Participant

    WordPress, X Theme, & Cornerstone are all current.

    Please see my private reply for site access.

    #862967

    Greg W
    Participant
    This reply has been marked as private.
    #863533

    Christopher
    Moderator

    Hi there,

    Please provide us with login credentials so we can take a closer look.

    Thanks.

    #863770

    Greg W
    Participant
    This reply has been marked as private.
    #864056

    Greg W
    Participant

    Can you guys see private messages?

    #864297

    Rue Nel
    Moderator

    Hello Again,

    What you have given is the ftp credentials. To assist you better with this issue, please provide us the login credentials of your WordPress dashboard as well so we can take a closer look? This is to ensure that you haven’t missed any setting or a JS error is causing the problem.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #864360

    Greg W
    Participant
    This reply has been marked as private.
    #864672

    Christopher
    Moderator

    Hi there,

    Upon checking customizer, I noticed you’ve selected to display featured posts in post carousel while you didn’t check the box ‘post carousel display’ for your posts, see the attachment.

    To enable filterable index, please remove category IDs from Customize -> Ethos -> Blog options.

    Hope it helps.

    #864806

    Greg W
    Participant

    This was a migration. I didn’t make any changes and the live site is working as expected.

    Thank you.

    #865348

    Rad
    Moderator

    Hi there,

    Seems to be working now. Both carousel and filters are displaying on my end.

    Please try clearing your browser cache if you’re not still able to see carousel and filter.

    Thanks!