[JoaoModerator]

Hi There,

I have added a !important to your Customizer code and now your buttons are not red, I know this is far from a good solution but at least you will be able to work without issues when you code the buttons.

Have you tested plugin conflict by turning off all your plugins (and removing the code of Customizer) to see if any of the plugins might be causing this?

Let us know,

Joao

[sonofzellParticipant]

“Good solution” or not, this will save me a ton of frustration – thank you!!!

I have disabled all plugins for troubleshooting, and found the issue to persist. I also tried switching to the default “X” theme in place of my child theme, also to no avail.

I have to admit I’m not sure what you mean by “removing the code of customizer”. I did, at one point, remove all the custom CSS from the customizer (which did not solve the issue), however I have not tried removing individual lines of CSS to try to isolate one that may be causing trouble. Since the issue persists even with all CSS removed, I assumed it was a moot point, but I’m certainly open to any suggestions.

In any case, I do appreciate your time in troubleshooting and setting up a workaround. Thank you!

[RupokMember]

Hi there,

I have tried to find out and noticed number of CSS with same attributes for the same class (or different selector). So there are lot of overriding going on. I’d suggest you to go with the !important tag to make sure your code take place.

Thanks

[sonofzellParticipant]

Hello again,

Thank you for your help with this! Although the solution you provided was working, I just came across something interesting and thought I’d update the thread for others…

I had not previously noticed that there are default button style settings in the “Cornerstone” panel of the customizer in addition to the standard “buttons” panel. I’m not sure why there is redundancy there, but changing the default button colors in the “Cornerstone” panel solved my issue. it seems the styling here was taking precedence over the colors set in the “buttons” panel.

Just an FYI. 🙂

[FriechModerator]

Hi There,

That Cornerstone panel on Customizer will only show if you’re not using X|Theme. With that showing on your Customizer that means the Cornerstone does not recognize the X|Theme.

Would you mind providing us an FTP credentials in private reply, so we can take a closer look on your parent X and child theme.

Thanks.

[sonofzellParticipant]

This reply has been marked as private.

[FriechModerator]

This reply has been marked as private.

[sonofzellParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

I am not sure if I am on the correct directory. To be sure, could you please update X to the latest version? X 4.5.2 is now available in automatic updates! This release contains hotfixes so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

[sonofzellParticipant]

I am running version 4.5.2 for both WordPress and X theme.

I am using a child theme with customization. When updating, I only updated the parent “X” theme and did not make any changes on my child theme. My understanding is that the purpose of the child theme is to keep custom settings intact during updates, but if I’m not updating properly, please let me know.

[FriechModerator]

Hi There,

I did take a look on your child theme and it looks like it is the parent theme that you fully copied, yes?

You should download the child theme here: https://community.theme.co/child-theme/ and not just copying the parent x folder and renaming it.

What happened is you updated the parent X|Theme. However your child theme is still using those files from the previous version of X (4.4.2), because as you already know those files on child theme won’t be over written when you do an update. I believe that this very child theme is behind the button colors issue.

Please download your x-child folder and keep it as a backup. Download your Customizer settings as well, that is under Addons > Customizer Manager > Export.

After that delete your current child theme. download the child theme from the link provided, install it and activate. If the customizer settings reset, import the backup. Addons > Customizer Manager > Import

And then move your customisation (if any) from old child theme to the new child theme one at a time.

You can learn somethings about child theme on this posts.
– https://community.theme.co/forums/topic/child-parent-theme-basics/#post-140278
– https://community.theme.co/forums/topic/updating-main-x-theme-and-keeping-child-theme-relevant/#post-667806

Hope this shed some lights. Cheers!

[Author]

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