Tagged: x
-
AuthorPosts
-
May 8, 2016 at 4:06 pm #981306
Hi
I’ve created an Essential Grid gallery and placed it on a page through Cornerstone, but the grid doesn’t appear. I followed the tutorial and I seem to be doing everything correctly. Can you help?This is the test gallery that should be displaying the pages: http://brianshumway.com/eg-test/
Thanks
BrianMay 8, 2016 at 8:41 pm #981557Hi There,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
May 8, 2016 at 10:02 pm #981622This reply has been marked as private.May 9, 2016 at 12:10 am #981717Hi again,
Thank you for providing the credentials, upon checking your site I see a JavaScript error regarding Essential Grid which is preventing the Essential Grid to load on page. Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
May 9, 2016 at 7:24 am #982117Thanks for your help. That didn’t work. I deactivated all third-party plug-in and still nothing. =(
May 9, 2016 at 11:02 am #982498Hi Brian,
The reason Essential grid is not working is because you created a grid using “pages” but you didn’t select any page.
Please see image attached.
For more information about essential grid you can also check:
https://community.theme.co/kb/integrated-plugins-essential-grid/
Let us know if you need further help.
Joao
May 9, 2016 at 11:42 am #982572oh duh! i’m so stupid. thanks so much for your help! =)
May 9, 2016 at 12:42 pm #982669You are most welcome.
-
AuthorPosts