Navigation
Archive / Essential grid not displaying
This is archived content. Visit our new forum.

Tagged: 

1 2
  • Author
    Posts
  • April 18, 2016 at 11:22 am #888529
    Jeremy P
    Participant

    I’ve created an essential grid, but when I insert the shortcode into a blog post, nothing displays. The post is still a draft, does that matter?

    April 19, 2016 at 12:01 am #889285
    Prasant Rai
    Moderator

    Hello Jeremy,

    Thanks for writing in!

    Keeping post in draft does not matter, it should work. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 19, 2016 at 5:08 pm #890851
    Jeremy P
    Participant
    This reply has been marked as private.
    April 20, 2016 at 7:20 am #891661
    Jack
    Keymaster

    Hi there Jeremy,

    Thanks for writing back!

    I’ve tried to check this, but when I go to yourdomain.com/wp-login.php I get a white screen.

    Can you login without a problem or have you moved the location of the login page?

    Thanks!

    April 20, 2016 at 9:58 pm #892849
    Jeremy P
    Participant

    Hi please try again. I had some server issues.

    April 21, 2016 at 6:15 am #893441
    Christian
    Moderator

    Hey Jeremy,

    I get a “Access to http://www.smartnutrition.ca was denied” when accessing http://www.smartnutrition.ca/wp-admin/. Please check.

    Thanks.

    April 22, 2016 at 12:38 pm #895658
    Jeremy P
    Participant

    What country are you in? I have admin access limited by country

    April 23, 2016 at 6:01 am #896533
    Christopher
    Moderator

    Hi there,

    Support staffs are from different locations, so please disable this limitation while we are working on your site.

    Thanks.

    April 25, 2016 at 9:43 am #898702
    Jeremy P
    Participant

    ok try now

    April 26, 2016 at 12:16 am #899724
    Christopher
    Moderator

    Hi there,

    After logging in to WP dashboard it redirects to home page and we don’t have permission to check the dashboard, please give us administrator permission.

    Thanks.

    April 26, 2016 at 7:46 pm #901241
    Jeremy P
    Participant

    ok please try now

    April 27, 2016 at 9:26 am #902244
    Jack
    Keymaster

    Hi there,

    Thanks for writing back, I’ve tried to check this but get a JS error in Cornerstone, which seems to be because of Cloudflare, please follow the following steps to bypass the issue with Cloudflare and Cornerstone.

    1) Login to CloudFlare and go to Page Rules
    2) Create a new page rule
    3) In the page rule link put: *.yourdomain.com/*?cornerstone=1* Type this exactly how it’s seen including the * and replace yourdomain with the name of your domain
    4) Leave everything the same but change settings:

    Custom Caching: Bypass Caching
    Browser cache expire TTL: 30 minutes
    Always Online: OFF
    Performance: OFF

    Thank you!

    April 27, 2016 at 2:44 pm #902917
    Jeremy P
    Participant

    Ok I’ve done that

    April 28, 2016 at 3:44 am #903712
    Jack
    Keymaster

    Hi there Jeremy,

    Thanks for writing back. After checking again, there’s still an error coming from CloudFlare in the console.

    Can you try disabling CloudFlare entirely please for testing purposes, also can you test for a plugin conflict, as when Cornerstone tries to load and doesn’t, there are 10 scripts that are trying to load at the same time.

    Thank you!

    April 30, 2016 at 3:52 am #906717
    Jeremy P
    Participant

    ok cloudflare is paused.

    I’ll test for plugins in the morning. thanks

  • Author
    Posts
1 2
  • <script> jQuery(function($){ $("#no-reply-888529 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>