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  • January 30, 2017 at 5:11 pm #1351462
    pablo
    Participant

    Hi there!
    My facebook streaming grid (essential grid) ins´t streaming correctly.
    I´ve posted on facebook 5 hours ago, but the post isn´t showing in my website.
    Hope you can help me with this!
    Thanks!

    http://www.pablotest.com

    January 31, 2017 at 2:36 am #1351939
    Lely
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    January 31, 2017 at 3:04 am #1351956
    pablo
    Participant
    This reply has been marked as private.
    January 31, 2017 at 9:26 am #1352338
    Lely
    Moderator

    Hello Pablo,

    I did check your site essential grid and your Facebook page and it is showing the latest one. See this:http://screencast-o-matic.com/watch/cbVw2NQ9OQ
    If you have other post than that, please do make sure it is public.
    Regarding the height, unfortunately, the height of the columns depends on your content in this case Essential Grid. Since we don’t know the height of your essential grid post or content, adding fixed height is not recommended.

    January 31, 2017 at 12:01 pm #1352557
    pablo
    Participant
    This reply has been marked as private.
    January 31, 2017 at 10:39 pm #1353182
    Lely
    Moderator

    Hello Pablo,

    Please make sure to Clear Cache for the Stream Cache settings. See attached screenshot.
    For the height, for both of your grid, try using Even Layout instead of Masonry. Then make sure the Number of columns is the same for both grids and also maximum # of rows.

    Hope this helps.

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