Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #987319
    Tim
    Participant

    Hi X,

    When i want to install the extra provided add ons i get the following error ‘no package provided’. I have turned this page from develop to live and changed the license in my account.

    What is going wrong?

    Link to site: http://www.tentusscher.nl/

    Cheers!

    #987321
    Tim
    Participant
    This reply has been marked as private.
    #987332
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in!

    Did you revoke the assigned license in your account? Please revalidate your X and do the following:
    1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
    2] Please login to your account and revoke the license.
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

    #987635
    Tim
    Participant

    Thanks Rue,

    I totally forgot about revoke the validation.

    #987867
    Joao
    Moderator

    You are welcome.

    Please let us know if you need further help.

    Joao

  • <script> jQuery(function($){ $("#no-reply-987319 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>