Tagged: x
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AuthorPosts
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May 12, 2016 at 2:43 am #987319
TimParticipantHi X,
When i want to install the extra provided add ons i get the following error ‘no package provided’. I have turned this page from develop to live and changed the license in my account.
What is going wrong?
Link to site: http://www.tentusscher.nl/
Cheers!
May 12, 2016 at 2:44 am #987321
TimParticipantThis reply has been marked as private.May 12, 2016 at 2:51 am #987332
Rue NelModeratorHello There,
Thanks for writing in!
Did you revoke the assigned license in your account? Please revalidate your X and do the following:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
May 12, 2016 at 6:39 am #987635
TimParticipantThanks Rue,
I totally forgot about revoke the validation.
May 12, 2016 at 9:41 am #987867
JoaoModeratorYou are welcome.
Please let us know if you need further help.
Joao
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