[OOParticipant]

Hi,

I am getting “Internal Server Error” when I try to edit the Integrity Demo page with Cornerstone on my Test Server. When I check the Log file I see:

[Tue Feb 28 18:42:42 2017] [error] [client 83.113.19.241] ModSecurity: Output filter: Response body too large (over limit of 524288, total not specified). [hostname “jollyknight.co.uk”] [uri “/index.php”] [unique_id “WLXEoX8AAAEABCH0Ex0AAAAU”]

When I contacted Hosting firm they said the size should not need increasing and there must be an issue with the page.

Any advise on how to fix?

Thanks very much.

[JoaoModerator]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

[OOParticipant]

This reply has been marked as private.

[Nabeel AModerator]

Hi again,

Thank you for providing the credentials. Take a look at the documentation here https://github.com/SpiderLabs/ModSecurity/wiki/Reference-Manual#SecResponseBodyLimit By default this limit is configured to 512 KB, anything over this limit will be rejected with status code 500 (Internal Server Error). You’ll need to ask your hosting provider to increase the limit to fix the problem.

This should resolve the issue, in case if this doesn’t help, try disabling Mod Security.

Let us know how this goes!

[Author]

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