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  • #280727

    108Krsna
    Participant

    I just launched my site a week a ago, and hours after that I started getting error 404 errors on all my woocommerce product pages, including categories.

    Don’t know if it is relevant, but I’m also getting this message in my dashboard.

    Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.

    Follow the link but could not figure how to solve it.

    Web site: capoeiramall.com
    wordpress version: 4.2.2
    X theme version: 3.2.5

    #280742

    Thai
    Moderator

    Hi There,

    Thanks for writing in.

    Could you please try to save the Permalink Settings again? If this issue still occurs, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
    – Link to your site
    – WordPress Admin username / Password
    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    About the message in the dashboard, just to confirm, there’s nothing to worry about with these specific notices. You can read more in our announcement here (https://theme.co/x/member/forums/topic/woocommerce-2-3-x-issues/)

    Thanks!

    #281041

    108Krsna
    Participant
    This reply has been marked as private.
    #281050

    Rue Nel
    Moderator

    Hello There,

    Thank you for providing us the access information in your site. You have have place a custom permalink structure that is invalid. The correct permalink structure should be like this,

    and for the products might be like this: http://prntscr.com/792faw

    Please let us know how it goes.

    #281282

    108Krsna
    Participant

    Still having the same issue.

    #281291

    Zeshan
    Member

    Hi there,

    Upon checking your products backup page, I’m not seeing any product there (see: http://prntscr.com/798c0u). I created a test product and it’s working just fine for me. The reason 404 page is coming is that there is no product added in your website. Here’s the URL of test product: http://www.capoeiramall.com/product/test-product/

    Thanks!

    #281695

    108Krsna
    Participant

    Sorry, I’m confused. I have all my products on the woocommerce products. Does that mean I have to reproduce the woocommerce products on the WP products page?

    Thank you for you patience, I’m new at this.

    #281699

    108Krsna
    Participant

    #281838

    Christopher
    Moderator

    Hi there,

    Please add your products in ‘products’ section.

    Houston commercial photography

    Thanks.

    #282453

    108Krsna
    Participant

    I figured it out. The one up was WPeCommerce, and it was conflicting with woocommerce. y products were in the correct place, I just had to deactiveate the WPeCommerce plugin.

    Thanks for your help anyway.

    #282462

    Nico
    Moderator

    We are glad that you have figured it out.

    Have a great day! 🙂