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May 24, 2015 at 10:54 am #280727
I just launched my site a week a ago, and hours after that I started getting error 404 errors on all my woocommerce product pages, including categories.
Don’t know if it is relevant, but I’m also getting this message in my dashboard.
Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.
Follow the link but could not figure how to solve it.
Web site: capoeiramall.com
wordpress version: 4.2.2
X theme version: 3.2.5May 24, 2015 at 11:25 am #280742Hi There,
Thanks for writing in.
Could you please try to save the Permalink Settings again? If this issue still occurs, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / Password
Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.About the message in the dashboard, just to confirm, there’s nothing to worry about with these specific notices. You can read more in our announcement here (https://theme.co/x/member/forums/topic/woocommerce-2-3-x-issues/)
Thanks!
May 24, 2015 at 11:28 pm #281041This reply has been marked as private.May 24, 2015 at 11:43 pm #281050Hello There,
Thank you for providing us the access information in your site. You have have place a custom permalink structure that is invalid. The correct permalink structure should be like this,
and for the products might be like this: http://prntscr.com/792faw
Please let us know how it goes.
May 25, 2015 at 10:31 am #281282Still having the same issue.
May 25, 2015 at 10:49 am #281291Hi there,
Upon checking your products backup page, I’m not seeing any product there (see: http://prntscr.com/798c0u). I created a test product and it’s working just fine for me. The reason 404 page is coming is that there is no product added in your website. Here’s the URL of test product: http://www.capoeiramall.com/product/test-product/
Thanks!
May 25, 2015 at 9:53 pm #281695Sorry, I’m confused. I have all my products on the woocommerce products. Does that mean I have to reproduce the woocommerce products on the WP products page?
Thank you for you patience, I’m new at this.
May 25, 2015 at 10:01 pm #281699May 26, 2015 at 1:29 am #281838May 26, 2015 at 4:57 pm #282453I figured it out. The one up was WPeCommerce, and it was conflicting with woocommerce. y products were in the correct place, I just had to deactiveate the WPeCommerce plugin.
Thanks for your help anyway.
May 26, 2015 at 5:13 pm #282462We are glad that you have figured it out.
Have a great day! 🙂
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