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Posts
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Hi,
I have built my first X-site (it is already published) and now, I must start adding galleries for different events. I wanted to use the Envira gallery (which would not slow down my site) and already have a test page created in Cornerstone & Envira element. Now, when I view the page in browser, I get the following message:
“Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.”
My test gallery is very small (4 images only), so capacity cannot be an issue, and all the other pages work normally.
Page URL: https://romigsc.eu/gallery/
Currently, the page it is hidden from the main menu, due to these problems.
Would really appreciate some help here.
I am also open to other options, if Envira isn’t the right choice.
Thanks a lot in advance,
AlenkaHi Alenka,
Thanks for writing around! After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.
Hi Nabeel,
thanks for your answer; I have contacted my host and they have had a look at the problem. It happened because obviously Envira Gallery plugin is not compatible with Autoptimize plugin (at least with some of its settings) which I had on the site to optimize CSS (make fewer HTTP requests) and make the site faster.
The process stopped immediately after calling the Autoptimize instructions.
After deactivating the plugin Autoptimize the gallery works normally.
My problem is solved.
AlenkaGlad to hear it’s sorted, Alenka.
