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  • #865979

    Sam W
    Participant

    I can’t get my Envira Gallery lightbox to work.

    http://romboutfoxhounds.org/wordpress/gallery/

    #866358

    Rupok
    Member

    Hi there,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If you can’t find any issue, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #866417

    Sam W
    Participant
    This reply has been marked as private.
    #867071

    Rupok
    Member

    Hi there,

    Thanks for updating. I can see you have some misconfiguration on your server that you already posted (https://community.theme.co/forums/topic/error-on-login-page-under-construction/). Kindly solve the issue first by asking your hosting provider because it’s related.

    Cheers!