Navigation
Archive / envato purchase code not working
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • March 30, 2016 at 10:59 am #858930
    swissminds
    Participant

    Hi there

    When I verify my purchase with the envato purchase code I get an emtpy /licenses page.
    The code is not added.

    Please advise,
    Pascal

    March 30, 2016 at 11:31 am #858959
    swissminds
    Participant
    This reply has been marked as private.
    March 30, 2016 at 2:12 pm #859283
    Alexander
    Keymaster

    Hey there,

    I’m sorry about this. Earlier today the Envato purchase API was down, which prevents us from verifying new licenses. We’ve been informed by Envato’s engineers that the problem has been corrected. You should be able to verify your purchase code now.

    March 30, 2016 at 7:34 pm #859794
    Cameron
    Participant
    This reply has been marked as private.
    March 31, 2016 at 12:38 am #860191
    Rue Nel
    Moderator

    Hello Cameron,

    You should be able to validate it by now. If still experiencing any issues, please login to your account, https://community.theme.co/users/pepnet/licenses/ and revoke that license. Please generate a new one and try to validate your site again.

    Please let us know how it goes.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-858930 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>