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  • #1075150

    Nuera
    Participant

    When going to install the Superfly Menu extension, which was released today I received the following error when activating the plugin:

    Plugin Superfly require PHP ZIP extesnion enabled.

    Does anyone know what this means? How can I fix this?

    #1075252

    Rahul
    Moderator

    Hey There,

    You will have to contact your host and discuss this issue with them and they should be able to solve it.

    Thanks

    #1142236

    Nazaruk
    Participant

    Hey I have the same problem… I have two sites on the the same server,
    and one has that problem another dont.

    So it seems like it is not about hosting.

    #1142549

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    In that case we request you to please create separate ticket and share login details.

    Thanks.

    #1153497

    Alessandro R
    Participant

    Hi, I’ve double checked with the hosting server, and they confirmed that the plugin is installed, now I have no idea what to do else. I’ve deactivated Superbly, reinstalled WP, reactivated superfly. Same error.
    I’m going to forward the login to my WP in Private.

    I look forward to your help.

    #1153501

    Alessandro R
    Participant
    This reply has been marked as private.
    #1153626

    Christian
    Moderator

    Hey Alessandro,

    We’re sorry but this is a hosting related issue though they said PHP ZIP extension is installed. I’m not getting this error in my test sites. Please contact your web host for further investigation.

    Thanks.