[RadModerator]

Hi there,

It’s not sidebar issue, the sidebar is there, but the widget returns empty for the unknown issue. But I’m pretty sure it’s related to WP_Query used for the filter.

<aside class="x-sidebar left" role="complementary">
          <div id="prdctfltr-7" class="widget prdctfltr-widget"><div class="products"><h1 class="prdctfltr_not_found">No products found</h1><p class="prdctfltr_not_found">Please widen your search criteria.</p></div></div>      </aside>

We’re still looking into it, it’s a 3rd party plugin related and our developer may able to give some insight about it.

Thanks!

[NickParticipant]

Hi there, can you give us a reply

[JackKeymaster]

Hi Nick,

Thanks for writing back.

Unfortunately after further investigation on our end this seems to be an issue with the third party plugin and not the theme. I personally tested the plugin with other themes and came across the exact same issue.

I’m sorry we couldn’t be of more help in this instance, but if you have any other questions, or would like anything clarified please feel free to ask. We’re here to help.

Thank you.

[Author]

Posts