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  • #329193

    MontereyMTB
    Participant

    could you please look at my site and let me know what I need to do to fix this issue

    Here is an example.

    http://montereymountainbike.com/product-category/complete-bikes/

    Thanks a lot.

    WordPress 4.2.2 running X – Child Theme theme. Cornerstone version

    #329206

    MontereyMTB
    Participant
    This reply has been marked as private.
    #329362

    Lely
    Moderator

    Hello There,

    Thanks for posting in and giving us your admin credentials.
    Do you have customization on woocommerce templates? Like custom functions for adding thumbnails?
    If yes, please refer to this thread:
    https://community.theme.co//forums/topic/thumbnail-image-size/
    https://community.theme.co//forums/topic/thumbnail-image-size/#post-321916

    Hope this helps.

    #329818

    MontereyMTB
    Participant

    i dont have custom functions, everything is standard

    #329837

    Zeshan
    Member

    Hi there,

    In that case, you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Thanks!

    #330254

    MontereyMTB
    Participant

    I have went through and tested for plugin conflicts , this just happened since last update to x

    #330316

    John Ezra
    Member

    Hi there,

    Thanks for updating the thread! Which version of X did you update from? What other changes or edits did you do before the issue occurred? Also did you do any product imports?

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #330410

    MontereyMTB
    Participant
    This reply has been marked as private.
    #330544

    MontereyMTB
    Participant
    This reply has been marked as private.
    #330584

    Lely
    Moderator

    Hello There,

    Thanks for the admin credentials. It seems that you have the same scenario with this thread: https://community.theme.co//forums/topic/woocommerce-catagory-page-produts-display-two-thumbnails/
    I did check your catalog page :http://montereymountainbike.com/product-category/complete-bikes/ and you have the same code and same featured image html markup. Can you confirm that you don’t have any added customization like the one on the thread. If none, would you mind giving us you FTP credentials so we can investigate further?

    Thank you.

    #331215

    MontereyMTB
    Participant
    This reply has been marked as private.
    #331369

    Nabeel A
    Moderator

    Hi again,

    To fix the issue please add the following code in your Customizer via Appearance > Customize > Custom > CSS:

    .woocommerce .entry-product .entry-featured:first-child {
      display: none !important;
    }

    Let us know how this goes!

    #331552

    MontereyMTB
    Participant

    It worked perfect. Thank you so much for your time

    #331680

    Darshana
    Moderator

    Glad we were able to help 🙂

    #360153

    MontereyMTB
    Participant

    I am having the same problem , apparently it worked on some of the items but not all of them???