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  • #1284955

    andisites
    Participant

    Hi!

    Our dropdown menus are broken on all pages that include a FormStack embed code. Please see example URL below. Dropdowns work fine on all other site pages. Can you please help me resolve?

    Thank you!

    http://109.199.101.20/~newscuref/forms/practicum-completion-evaluation-form-mentors/

    WP 4.7
    X Version: 4.6.4
    Cornerstone Version 1.3.3

    #1285208

    Lely
    Moderator

    Hi There,

    The form code cause the following error that stops the menu from working:
    Uncaught TypeError: c.hoverIntent is not a function(…)
    You can give us access on a private reply so we can check but then we cannot promise a fix. As much as we want, we don’t have control how a third party code works. It would also be better to get in touch with third party code developer. Thank you for understanding.

    #1286636

    andisites
    Participant
    This reply has been marked as private.
    #1286907

    Lely
    Moderator

    Hello Corinne,

    Thank you for the credentials.
    Unfortunately, the form generated via javascript from this URL: https://scuref.formstack.com/forms/js.php/practicum_completion_form_mentors have conflict with X. I tried different manner of outputting the form on my test site but it always produce this error:
    Uncaught TypeError: c.hoverIntent is not a function(…)

    Jquery library is already loaded by wordpress. X theme depend on that library. But then seeing the javascript code when you visit this https://scuref.formstack.com/forms/js.php/practicum_completion_form_mentors on a browser URL, you can see that it is also loading jquery library. The conflict might be coming from that. You might want to consult a web developer for thorough investigation of the issue. Thank you for understanding.