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  • January 30, 2017 at 12:00 pm #1351114
    pdraude1
    Participant

    My drop down menu stopped working. I’m not sure exactly when but I think it was after the auto update to wordpress 4.7.2.

    I’ve tried a number of possible fixes looking through the forums but none of them worked.

    The weird part is the menu works fine in the backend customizer.

    I am using chrome – I’ve cleared cache, disabled plugins, updated the theme etc and still nothing. Tried making a new menu and still same problem.

    January 30, 2017 at 12:00 pm #1351119
    pdraude1
    Participant
    This reply has been marked as private.
    January 30, 2017 at 1:31 pm #1351232
    Jade
    Moderator

    Hi there,

    What you’re seeing is a result of the X CSS path structure being changed back in version 4.3.3. You can fix this by using the updated child theme format that isn’t stack specific. Or you can update the path in style.css of your child theme. For more information on this process, take a look at the 4.3.3 release notes: http://theme.co/changelog/#theme-4-3-3.

    Let us know how it goes.

    January 30, 2017 at 3:14 pm #1351357
    pdraude1
    Participant

    Updating the path didn’t work.

    If I update my child theme I have to move all of my css too? All of my CSS I’ve added in the CSS customizer. I have a lot of css added.

    January 30, 2017 at 4:07 pm #1351405
    pdraude1
    Participant

    Well I updated my child theme to the one recommended via FAQs for the 4.3.3 information and my menu is still not working.

    January 30, 2017 at 9:25 pm #1351731
    pdraude1
    Participant

    Any ideas?

    January 31, 2017 at 12:08 am #1351841
    Christopher
    Moderator

    Hi there,

    Please disable Autoptimize and Wordfence security plugins temporarily, clear cache and check again.

    Thanks.

    January 31, 2017 at 9:08 am #1352316
    pdraude1
    Participant

    It looks like Autoptimize was causing the issue. I disabled it and it started working again. Is that a plugin I won’t be able to utilize from now on with x themes?

    January 31, 2017 at 9:21 am #1352328
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Kindly clear the cache after disabling the Plugins temporary. You should be able to use them after a while.

    Thanks for understanding!

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