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  • March 12, 2015 at 2:40 pm #226119

    Stacy C
    Participant

    Hi, I am using Renew and have noticed that the navigation menu items with drop downs intermittently are not dropping down. It seems to be pretty consistently not working on a mac in both Chrome and Firefox. I am finding a few similar threads in the forum but most related to the drop down appearing incorrectly, not like in my case where it is not appearing at all. If you do see the drop down, please click through the site a bit, and you will see the menus no longer working. Any help would be greatly appreciated.

    The site is http://thezengirl.com/dev

    March 12, 2015 at 5:55 pm #226274

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! I see some javascript errors on your site. You could try testing for a plugin conflict (specifically Flex Slider plugin first).

    Then you can try deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope that helps.

    March 16, 2015 at 11:52 am #228415

    Stacy C
    Participant

    Thanks for getting back to me. I have deactiviated ALL plug-ins except for WPBakery Visual Composer and X-Shortcodes. The drop down menus are still not working. Any ideas?

    March 16, 2015 at 3:14 pm #228578

    Nico
    Moderator

    Hi There,

    Tried you site on different browser, it worked well.

    Would you mind clearing all your site and browser cache.

    Let us know.

    Thank you so much!

    Cheers!

    March 16, 2015 at 6:29 pm #228720

    Stacy C
    Participant

    I cleared my cache and it appeared to be working correctly at first. But, the problem returns after clicking around to various pages and back to the home page again.

    I have two items in my navigation that go to a #x-content-band-7 and #x-content-band-4 on the home page and I am wondering if this has something to do with the problem?

    If you go to the “Resources” page in the navigation menu, the problem returns, and if you then go back to the home page, the problem happens there as well. You can also click on “Meet Stacy” or “Work With Me” in the navigation menu, and then go back to the menu and try again, you will see that the drop downs stop working.

    –shannon

    March 17, 2015 at 1:32 am #228889

    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    March 17, 2015 at 9:21 am #229196

    Stacy C
    Participant
    This reply has been marked as private.
    March 17, 2015 at 1:58 pm #229378

    Zeshan
    Member

    Hi Stacy,

    Thanks for writing in!

    Please try adding following code under Custom > CSS in the Customizer:

    .x-navbar .desktop .x-nav li:hover > .sub-menu {
    display: block;
}

    Hope this helps. 🙂

    Thank you.

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