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  • #1416247

    VelocityWeb
    Blocked

    https://www.velocitywebsites.co.nz/
    From Web host
    Thank you for your update.

    This is in fact a theme specific menu item, which is not based on the WordPress default menus and menu item hierarchy.

    Upon checking this in greater detail and looking at the system and account/application log files, I wasn’t able to find a cause coming from the server side. The issue is definitely originating from the theme itself. Be sure to get in touch with the official support there and if there is anything else we can help you with, be sure to let us know.

    Also “Card” is broken

    #1416620

    Jade
    Moderator

    Hi there,

    I have checked your site and everything seems to be working fine. Please see the screencast below.

    Kindly try to clear your cache.

    #1416949

    VelocityWeb
    Blocked

    Thanks for looking at that. I reinstalled the theme. I think that might solved it.

    #1417128

    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks.

    #1420192

    VelocityWeb
    Blocked

    Can you check again. This issue keeps coming back and its really bad for business as well as frustrating when you are editing as I cant open my drop down pages again!

    #1420478

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! Are you using any caching plugin? You might need to clear the plugin cache. If you happen to use CloudFlare this might be a site cache issue. Please login to your CloudFlare account and clear your site cache.

    Hope this helps.

    #1420543

    VelocityWeb
    Blocked

    No, thats not helping

    #1420572

    VelocityWeb
    Blocked

    Solved. Plug in conflict with W3 Total cache. Have turned it off and it fixed the problem.

    #1420732

    Rupok
    Member

    Glad that you are all set now. Have a nice day!