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  • #29618

    Barry M
    Participant

    I just updated the theme and for some reason my drop down menu has disappeared.

    I’m sure there is a simple fix for this that i’m missing.

    Thanks

    #29798

    Support
    Member

    Hi Barry,

    Please check AppearanceMenus section in your WP-Admin and confirm that the menu is configured correctly.

    You can also check WordPress menu user guide.

    If you still face such issue then revert back to us with URL so we can better check and assist.

    Thanks

    #29885

    Pablo E
    Participant

    Hi,

    It happened to me the same. From the last update drop-down menu doesn’t work. I’ve checked it just in case but the menu is configured properly.

    So I suppose It has something to do with the last update.

    My web is http://www.freeletics.es and the menu is the one located on the header.

    Thanks for your help.

    #29892

    Pablo E
    Participant

    Well, now is working. I don’t really know why. I changed in the customizer the header from static to fixed and started to work. But if now I revert this it’s still working… something really weird…

    Thanks,

    #29952

    Barry M
    Participant

    The menu seems to be set up properly. It shows the arrows that signify that there should be a drop-down, but it doesn’t appear when you hover. I tried what Pablo mentioned about the changing the static setting, but that didn’t work for me.

    #30210

    Rad
    Moderator

    Hi Barry,

    May we ask for your site url that having this issue?

    #30526

    Barry M
    Participant
    #31026

    Christian
    Moderator

    Hey Guys,

    Please ensure that you have updated the plugins included with X especially X Shortcodes.

    Thanks.

    #63097

    Jaap B
    Participant
    This reply has been marked as private.
    #63249

    Zeshan
    Member

    Hi Jaap,

    Thank you for dropping by!

    Please add the following CSS code to Customizer > Custom > CSS:

    html, body {height: 100%;}
    .site {min-height: 100%;}
    

    It should solve the issue 🙂

    Hope this helps. Please let us know if you face any issue, we will be happy to assist.

    Thank you

    #285183

    abbasgohar
    Participant

    hiya,

    web : http://abbastech.com/help

    i got some issues after last update .

    1. my drop down menu is gone , when hover nothing happens

    i changed the menu to new menu , all same , reinstalled theme no luck

    2nd issue –

    since having this new update – cornerstone

    it ask to uninstall the x- extensions so i did , now after that i just tested to deactivate cornerstone but i cant deactivate it nor i can delete it , if hit deleted it says the plugin is active on the frontend main site so cant delete it

    i believe there is a conflict some how between the x-extensions and cornerstone

    please advise

    many thx

    #285582

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread!

    1] To resolve this issue, please try to insert this code in your customizer, Appearance > Customize > Custom > CSS

    .x-navbar .desktop .x-nav li.menu-item-has-children:hover>.sub-menu {
        display: block;
    }
    
    .x-navbar .desktop .x-nav li.menu-item-has-children>.sub-menu {
        display: none;
    }

    2] There is no conflict here. Cornerstone is a required plugin to run X 4.0 and that is why you cannot disable it. Please check our changelog for the latest update release (https://theme.co/changelog/)

    Please let us know if this works out for you.

    #286277

    abbasgohar
    Participant

    hi,

    thanks for such a wonderfull support .

    drop down issue is sorted .

    but i just noticed the menu bar NAVBAR SEARCH is not working now

    please advise

    br,

    #286807

    Thai
    Moderator

    Hi There,
    Upon checking your website, I can see the Javascript error.
    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
    P/S: I guess the Download Manager plugin.
    Hope it helps.