[7wghParticipant]

Hi,

I’m having an issue with getting Disqus to show up on my Page: http://founderorigins.com/university-business

– I downloaded the Disqus extension (Addon –> Extensions)
– I enabled Disqus Plugin (Addon -> Disqus Comments: clicked enabled, created a disqus account, added the shortname
– I enabled Discussions (Page –> Screen Options –> Clicked the “Discussion” box –> Scrolled down to the Discussion Tab and clicked “Allow Comments”. I unclicked “trackback/pingback”
– I also have comments enabled on settings (Settings –> Discussion –> “Allow people to post comments on new articles”)

How come I still cant see the Disqus comments? Should I install the Disqus Plugin instead of using the X-theme Disqus extension?

Regards,

Wilson

[RadModerator]

Hi there,

Thanks for posting in.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

For the meantime, please edit this page http://founderorigins.com/university-business, then open Screen Options on the very top and enable Discussions. And scroll down until you find discussion section, then simply allow comments.

Thanks!

[7wghParticipant]

This reply has been marked as private.

[ThaiModerator]

This reply has been marked as private.

[7wghParticipant]

This reply has been marked as private.

[JadeModerator]

Hi there,

Disqus comments should be activated as well in pages if comments are enabled in the discussion setting of the page. I have check the page you have link and there seems to be a Javascript error that is stopping Disqus to be displayed. With this, you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

[7wghParticipant]

Hi,

I narrowed down the problem and it has to do with Page Attributes, and not Plugins.

In the page dashboard, under Page Attributes –> Template… if the “Default” is selected, Disqus comments will show up. However, if I change the template to “Blank – Container | Header, Footer” then the Disqus comments dissapear.

I’m guessing by changing the template, it’s overriding the Disqus extension. How can I fix this?

Thanks!

Wilson

[7wghParticipant]

Nvm, got it working! I’ll just keep it in the “Default Template” mode

[JadeModerator]

Glad to hear you got it sorted Wilson. Cheers!

[Author]

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