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  • February 17, 2017 at 5:39 am #1374833
    Spammedout
    Participant

    Hi, my logo and background image display fine in Chrome, but not in IE 11 or Firefox v51.0.1. Can you help? My site is http://www.khaliyak.com Thanks

    February 17, 2017 at 8:59 am #1375043
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Can we have a Screenshot of it? This way we can take a closer look of the issue to provide you a tailored answer.

    Thanks for understanding!

    February 17, 2017 at 12:23 pm #1375374
    Spammedout
    Participant

    Hi Rahul, please find attached screenshots. Chrome is fine but the others do not display the background image which is full page with a transparent header. Thanks

    February 17, 2017 at 6:14 pm #1375694
    Friech
    Moderator

    Hi There,

    Thank you for the screenshots but the site is in Coming soon mode. Please provide us login credentials in private reply so we can take a closer look.

    Cheers!

    February 18, 2017 at 4:20 am #1376118
    Spammedout
    Participant
    This reply has been marked as private.
    February 18, 2017 at 5:13 am #1376139
    Christopher
    Moderator

    Hi there,

    It displays the same as IE in chrome. Please set Navbar Top Height under Customize -> Header

    Logo and background pattern both show 404 errors, means images are not found, see the attachment.

    Hope it helps.

    February 18, 2017 at 6:29 am #1376179
    Spammedout
    Participant

    Hi, I’m not sure I understand what you mean. There is no attachment in your message. How do I solve the problem?

    February 18, 2017 at 7:15 am #1376200
    Christopher
    Moderator

    Hi there,

    Please add logo and background pattern under customizer, those files don’t exist on your host files and if you clear cache on chrome you’ll see the exact layout like IE (no logo, no pattern) in chrome as well.
    I uploaded attachment again.

    Thanks.

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