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  • January 29, 2016 at 1:48 am #770124
    khzidan
    Participant

    2 extensions are not working

    January 29, 2016 at 1:48 am #770126
    khzidan
    Participant
    This reply has been marked as private.
    January 29, 2016 at 2:39 am #770195
    Rue Nel
    Moderator

    Hello There,

    Thanks for posting in!

    I can see that the smoothscroll is working on my end. If the scrolling is not noticeable enough please adjust its settings by going to X Addons > Smooth Scroll. You can increase the scroll speed and step in necessary.

    Regarding Disqus comments, it is working though there is something you need to set in your Disqus account. To resolve the disqus issue, please check it out here:
    https://help.disqus.com/customer/portal/articles/472007-i-m-receiving-the-message-%22we-were-unable-to-load-disqus-%22

    Hope this helps. Kindly let us know.

    January 29, 2016 at 2:48 am #770207
    khzidan
    Participant
    This reply has been marked as private.
    January 29, 2016 at 5:34 am #770402
    Zeshan
    Member

    Hi Khalid,

    I’m afraid the attached file isn’t working due to being too large. Please try uploading the screenshots again by reducing their size.

    Also, I’m a different support member and smooth scroll is working fine for me.

    Thank you!

    January 29, 2016 at 8:53 am #770685
    khzidan
    Participant
    This reply has been marked as private.
    January 29, 2016 at 8:54 am #770690
    khzidan
    Participant
    This reply has been marked as private.
    January 29, 2016 at 5:08 pm #771354
    Jade
    Moderator

    Hi Khalid,

    I am another support member and the smooth scroll on the page that you posted is working fine on my end as well.

    Would you mind describing what function of the smooth scroll that isn’t working for that page on your end? It would also help better if you would provide us with a screencast so that we could see what it displayed on your end.

    January 29, 2016 at 11:28 pm #771575
    khzidan
    Participant
    This reply has been marked as private.
    January 30, 2016 at 5:24 pm #772395
    Rad
    Moderator

    Hi there,

    Ah, you’re referring to scroll bar. They are hidden in Mac Os by default, please go to your Mac’s System Preferences > General > Show Scroll bars and set it to Always.

    I’m on Mac too, and smooth scrolling is functioning well.

    The Disqus comment section works too.

    Thanks!

    January 31, 2016 at 5:50 am #772850
    khzidan
    Participant

    what about iphones??? ipads??

    January 31, 2016 at 4:24 pm #773362
    Rad
    Moderator

    Hi there,

    iPhone and iPad don’t have scrollbars. Most mobile browser doesn’t use scrollbars.

    Thanks!

    February 3, 2016 at 11:56 pm #779314
    khzidan
    Participant
    This reply has been marked as private.
    February 4, 2016 at 2:01 am #779442
    Paul R
    Moderator

    Hi,

    Smooth scroll functionality can’t be seen on a screenshot as it has nothing to do with the appearance of your site.

    It only controls the speed of your mouse scroll.

    Are you referring to this scroll to top button

    http://screencast.com/t/uxx2t9qw

    You can enable it under Footer > Scroll Top Anchor

    http://screencast.com/t/V7HzPBkS

    Thanks

    February 7, 2016 at 3:55 am #783957
    khzidan
    Participant

    oh man thanks a lot, we both have been talking about 2 different things 🙂 sorry if i did not explain myself good, no I know how to activate the scroll :):)

    so is there a way to get it shown in the right of the post instead on the right sidebar?

    thanks,
    khalid

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