[incacola_mattParticipant]

Hi i am seeing Diamonds with question mark after migration from local host to live server – can someone help please? You can see example on link below. regards, Matt

http://test.rhubarbrecruitment.com/

[Rue NelModerator]

Hello There,

Thanks for writing in! The diamond character symbolizes an unreadable character which is supposed to be an apostrophe. What I could suggest in order to get rid of this is to install a 3rd party plugin, Search and Replace. You can do a search and replace for this said character. I wanted to login to your site to save your from trouble but there was no login credentials given in your previous other threads.

If you have difficulty is getting rid of it, would you mind providing us the url of your site with login credentials?

Thank you.

[incacola_mattParticipant]

This reply has been marked as private.

[LelyModerator]

Hello There,

Thank you for the credentials.
Usually this is issue is relating to database charset. Please check the following thread:
https://wordpress.org/support/topic/how-fix-black-diamond-question-marks-in-wp-321
https://wordpress.org/support/topic/single-quotes-become-questionmark-after-moving-the-db

Please also make sure that you have followed this article regarding migration:https://community.theme.co/kb/cornerstone-migration/

Hope this helps.

[incacola_mattParticipant]

Hi your previous support person said he/she wold take a look at fixing this for me (which is why he/she asked for the login info.. would it be possible for you to do this, as offered, as i cant work it out. Thanks

[JadeModerator]

Hi there,

The setting that needs to be changed is found in the database. If you’re not able to make the changes on your own, kindly provide us with the login access to your database/phpMyAdmin.

Thank you.

[incacola_mattParticipant]

This reply has been marked as private.

[DarshanaModerator]

Hi there,

The above credentials are for FTP access. Do you have access to database? If not you can ask those details from your hosting provider.

Thanks!

[incacola_mattParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi,

Sorry for the confusion, please provide us your cpanel login instead.

Thanks

[incacola_mattParticipant]

This reply has been marked as private.

[FriechModerator]

Hi There,

I did checked the site, the site is running in PHP 5.4, WP needs PHP 5.6 or higher.
The minimal requirements to run WP are listed here: https://wordpress.org/about/requirements/

You’ll need to contact your webhost for help, because Php 5.4 is End Of Life (http://php.net/eol.php).

Check your local setup if what php version it is running, and update the live to that version.

Hope it helps, Cheers!

[incacola_mattParticipant]

done and it works, thanks 🙂

[JadeModerator]

You’re most welcome.

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