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  • March 9, 2017 at 9:03 am #1400601
    vvolz
    Participant

    Hello
    This has happened with Terms and Discus. I have already tried removing the rev slider.
    Thanks

    March 9, 2017 at 9:10 am #1400613
    vvolz
    Participant
    This reply has been marked as private.
    March 9, 2017 at 10:32 am #1400704
    Rupok
    Member

    Hi there,

    Please provide your WordPress credentials as well so that we can check. And let us know for which plugin you are facing this problem right now.

    Thanks!

    March 9, 2017 at 12:30 pm #1400821
    vvolz
    Participant
    This reply has been marked as private.
    March 9, 2017 at 8:04 pm #1401400
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! Regretfully we cannot check the folders in your server because the given ftp details is not working for us. Please double check it for us. Meanwhile, I would like you to login to your ftp and browse to the plugins folder wp-content/plugins/. You will need to remove revslider folder. I am not quite sure what is the name of the Terms and Discuss. Please do remove any folder that resembles or pertains to this plugin.

    Please let us know how it goes.

    March 10, 2017 at 11:18 pm #1402729
    vvolz
    Participant

    Quite frustrating. It sounds like you don’t know very much then.

    If you read my first post, it says:
    “Hello
    This has happened with Terms and Discus. I have already tried removing the rev slider.
    Thanks”

    There are only so many extensions for the X Theme. “Terms” is obviously “Terms of use” and “Discus” is “Discus comments”.

    And also, I already tried removing the rev slider, as I said!

    Nevermind I will try to work it out. 🙁

    March 11, 2017 at 2:20 am #1402851
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in!
    Could you please give us the updated FTP details so that we can check your plugins folder?

    Thanks in advance.

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