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I see many discussions about installing demo content, but none have my relatively simple-looking problem. When I go to X Addons, the Demo Content is blank; I can’t choose the Spa theme I want to start with. Sometimes the drop-down arrow works, to reveal “Expanded Demos” and “Standard Demos” but at that point, clicking does nothing. All the Youtube ‘help’ I see has actual demos in that drop-down list. Also clicking the ‘exit door’ icon merely opens a new empty browser tab. The same thing happens whether I use Safari or Chrome.
Please advise.
Hi there,
Sorry to hear that you are having such trouble. It sounds unusual so need to check on your site. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
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