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  • #1160458

    Marshall
    Participant

    Hi,

    I want to delete the slider from the download church theme. I looked all over but I can’t find the toggle for it. Besides, it’s not working anyways. It’s showing the following message “Revolution Slider Error: Slider with alias church-home not found.”. How do I delete the slider?

    The page is http://www.fitafter55.com

    Thanks!

    #1160462

    Christopher
    Moderator

    Hi there,

    Please open this page in cornerstone and disable slider above masthead from cornerstone settings tab.

    Thanks.

    #1160468

    Marshall
    Participant

    That was quick! Less than a minute response!

    The slider is already disable above and below masthead. There was actually only the disabled option available. I can’t enable it.

    My login info sent to you in another topic I just sent to you.

    Thanks.

    #1160482

    Christian
    Moderator

    I see you’ve already deactivated the slider above masthead but the slider is still displaying. I updated your page again and the slider was gone. It must have been just caching.

    Thanks.

    #1272914

    anthonywoo
    Participant

    I am having the same issues with this Church theme. Although I’d rather have the slider, Ive tried several times. Slider plugin was installed & active before I imported the demo. At this point I just want to deactivate it… I get the same thing… masthead slider options only allow “deactivated” as a choice.

    #1272919

    Christian
    Moderator

    Hey there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1274087

    anthonywoo
    Participant
    This reply has been marked as private.
    #1274100

    anthonywoo
    Participant
    This reply has been marked as private.
    #1274234

    Christopher
    Moderator

    Hi there,

    Please clear cache on your plugin to fix the issue.

    Thanks.

    #1274242

    anthonywoo
    Participant

    I have the same issue that many others are having… ive not seen this advice yet. How do i clear cache for this plugin? I did reply with my site & ftp admin… is this the outcome?

    #1274285

    Christopher
    Moderator

    Hi there,

    There is no caching plugin in your site anymore. I fixed the issue by importing home page’s template to a new draft page titled ‘ X support’. Please check the page.

    Thanks.

    #1274690

    anthonywoo
    Participant

    Thank you!

    #1274707

    Rahul
    Moderator

    You’re most welcome!

    Let us know if we can help with anything else.

    Thanks for choosing the X-theme.

    #1312565

    pierrejdt
    Participant

    Hello,

    I have the same problem on my http://www.traiteur-paca.com page, and it’s impossible to remove the slider … I want the slider below the menu and not above… Can you help me ? Thanks a lot !

    #1312569

    Joao
    Moderator

    Hi There,

    Have tried clicking Edit page on WordPress Top Admin bar | Once in de classic back end editor deactivating slider above masthead ans selecting a slider below masthead?

    If that does not work, please provide your WP Admin credentials in a private reply so we can take a closer look.

    THanks

    Joao