Tagged: cornerstone
-
AuthorPosts
-
September 4, 2016 at 5:46 am #1160458
Hi,
I want to delete the slider from the download church theme. I looked all over but I can’t find the toggle for it. Besides, it’s not working anyways. It’s showing the following message “Revolution Slider Error: Slider with alias church-home not found.”. How do I delete the slider?
The page is http://www.fitafter55.com
Thanks!
September 4, 2016 at 6:01 am #1160462Hi there,
Please open this page in cornerstone and disable slider above masthead from cornerstone settings tab.
Thanks.
September 4, 2016 at 6:05 am #1160468That was quick! Less than a minute response!
The slider is already disable above and below masthead. There was actually only the disabled option available. I can’t enable it.
My login info sent to you in another topic I just sent to you.
Thanks.
September 4, 2016 at 6:37 am #1160482I see you’ve already deactivated the slider above masthead but the slider is still displaying. I updated your page again and the slider was gone. It must have been just caching.
Thanks.
November 28, 2016 at 2:47 am #1272914I am having the same issues with this Church theme. Although I’d rather have the slider, Ive tried several times. Slider plugin was installed & active before I imported the demo. At this point I just want to deactivate it… I get the same thing… masthead slider options only allow “deactivated” as a choice.
November 28, 2016 at 2:57 am #1272919Hey there,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
November 28, 2016 at 9:39 pm #1274087This reply has been marked as private.November 28, 2016 at 9:56 pm #1274100This reply has been marked as private.November 29, 2016 at 1:04 am #1274234Hi there,
Please clear cache on your plugin to fix the issue.
Thanks.
November 29, 2016 at 1:12 am #1274242I have the same issue that many others are having… ive not seen this advice yet. How do i clear cache for this plugin? I did reply with my site & ftp admin… is this the outcome?
November 29, 2016 at 2:01 am #1274285Hi there,
There is no caching plugin in your site anymore. I fixed the issue by importing home page’s template to a new draft page titled ‘ X support’. Please check the page.
Thanks.
November 29, 2016 at 8:37 am #1274690Thank you!
November 29, 2016 at 8:53 am #1274707You’re most welcome!
Let us know if we can help with anything else.
Thanks for choosing the X-theme.
January 2, 2017 at 8:09 am #1312565Hello,
I have the same problem on my http://www.traiteur-paca.com page, and it’s impossible to remove the slider … I want the slider below the menu and not above… Can you help me ? Thanks a lot !
January 2, 2017 at 8:11 am #1312569Hi There,
Have tried clicking Edit page on WordPress Top Admin bar | Once in de classic back end editor deactivating slider above masthead ans selecting a slider below masthead?
If that does not work, please provide your WP Admin credentials in a private reply so we can take a closer look.
THanks
Joao
-
AuthorPosts