[rapidwebsitesParticipant]

Hello – I am using Renew stack, and have uploaded a Background image. Although the background image is displaying, I’m finding that if my internet connection is a little slow I’m still seeing your default background image until my page completely loads. I can’t see where that image exists, or how to remove it.

My site is here in a test area – http://www.webfactory.com.au/testsites/artscouncil

Any advice you can offer would be greatly appreciated!

Regards
Melanie

[rapidwebsitesParticipant]

Screenshot attached of page loading.

[ThaiModerator]

Hi There,

To remove that default background image, please navigate to Layout and Design panel on Customizer. If you didn’t see any image defined there. Assign a temporary image and then remove it, for the customizer to reset the background pattern option.

Hope it helps, Cheers!

[rapidwebsitesParticipant]

Tanks, but unfortunately I’m still seeing your default image as the page loads, as per my screenshot above.

Regards
Melanie

[ChristopherModerator]

Hi there,

Please navigate to Customize -> Layout and design, assign a temporary background pattern and save customizer. Next remove it and resave customizer.

If you still need our help, please provide us with login credentials.

Thanks.

[Author]

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