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  • #766610

    ShaniceTan92
    Participant

    Dear X theme,

    The website I’m currently working with is called http://www.beilschmidthr.nl previously called http://www.kbcoaching.nl

    I was asked to make a whole new website for this company in WordPress and I used the X Theme to do that.

    Now I finished the website (need make a few adjustments still) my hosting company made me transfer the database of kbcoaching to beilschmidthr, in order to change the domain name. After this process was completed I encountered a validation of the X theme problem on the new website (beilschmidthr).

    In the updates page it said I need to update the X theme, but I need to validate X to be able to get automatic updates. Once I press Validate X, it tells me I already validated the X Theme (which is true of course).

    So I can’t update and I can’t validate, so some functions are not working accordingly anymore (like cornerstone), which is not really convenient for running a website.

    It probably has something to do with the old website, since I had to validate the theme there. But I made my hosting company delete the old website package, so I don’t know what to do anymore.

    Can you please help me? 🙂

    Kind regards,

    Shanice

    #766775

    ShaniceTan92
    Participant

    Oke, I already fixed it! Needed to generate a new API key, everything works fine again.

    #766860

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! You need to migrate your site correctly in-order to function it properly. Please refer to our migration guide here (https://community.theme.co/kb/cornerstone-migration/).

    Let us know how it goes.
    Thanks!