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Archive / Customizer wont load and I don't know how to code differently.
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  • May 10, 2016 at 6:50 pm #984941
    Sandy
    Participant

    I am trying to load customizer in chrome browser and i get “aw snap, webpage faileds to load”. I have tried updating everything by reinstalling WordPress through the host server which has a file manager. I also uninstalled x theme and reinstalled, still to no avail. The customiser still doesn’t work. With the backup i have im getting close to the limit in storage 9Gb out of 10Gb. I haven’t started designing anything for x theme yet. When i first installed it was working fine. Then through creating backups and re-installing backups something went wrong.
    I have no coding knowledge hence why i got this theme

    http://www.elektramagnesium.com.au
    wordpress version 4.52
    xtheme 4.4.2
    cornerstone 1.2.4

    May 11, 2016 at 1:33 am #985400
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

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