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  • March 7, 2017 at 11:36 am #1398024
    Curt Jr. C
    Participant

    Hello,
    having a lot of issues with my site, not really sure what the problem is.

    When Visual composer is active:

    – I cannot install additional plugins (from any vendor) – I then have to delete the plugin through ftp in order to access the admin
    – Customizer stops working

    My site does contain pages in Visual Composer and Cornerstone, not sure if that causes on issue.

    I am also using a subfolder, I read someone that Visual Composer should have the same url, not sure if that also includes subfolders.

    Any help would be appreciated, thanks!

    March 7, 2017 at 11:38 am #1398028
    Curt Jr. C
    Participant
    This reply has been marked as private.
    March 7, 2017 at 10:22 pm #1398618
    Rupok
    Member

    Hey there,

    Looks like Visual Composer is deactivated but still white screen on the Customizer that usually causes by any fatal error. Can you enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);

    /* That’s all, stop editing! Happy blogging. */`

    When you revisit the page with the white screen, you should have some error output describing the issue in more detail.

    March 8, 2017 at 8:39 am #1399094
    Curt Jr. C
    Participant

    Perfect! That led me to the fix, I had my memory limit in the wrong place ¯\_(ツ)_/¯

    Thanks for your help!

    March 8, 2017 at 10:57 am #1399298
    Rupok
    Member

    Glad that you are all set now. Have a nice day!

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